Customer Service Representative - Part Time

**Customer Service Representative (Part Time)** **ADF Medical Services Inc.** We're hiring a friendly and reliable **Part Time Customer Service Representative** to support our patients and clients with exceptional service. If you're looking for flexible part time work with a growing medical services company — this opportunity is for you. **Role:** Customer Service Representative (Part Time) **Department:** Customer Support \& Patient Services **Location:** Fully Remote **🕐 Type:** Part\-Time / Flexible Hours **Requirements** **What You'll Do:** * Handle patient and client inquiries via phone, email, and chat channels * Provide accurate information on services, appointments, billing, and general support * Resolve customer concerns and complaints with empathy and professionalism * Document all interactions accurately in our CRM and support systems * Follow up with patients and clients to ensure full resolution and satisfaction * Escalate complex or sensitive issues to the appropriate department * Maintain strict patient confidentiality in accordance with HIPAA guidelines * Meet part time shift requirements and service quality standards **Benefits** **What We Offer:** * Competitive part time pay * Flexible scheduling — choose your hours * Paid time off \& paid holidays * Opportunity to transition to full time employment * Supportive and collaborative remote team environment * Career growth opportunities within ADF Medical Services