Customer Service Agent (Medical Insurance background)

Mandatory – Customer Service experience from Medical Insurance or hospital/medical facility background. Immediate Joiners preferred

Responsibilities:

• Work on shift basis to support on emails, calls, and web messages from the customers.
• Accountable to achieve high KPIs of quality, productivity and high customer NPS.
• Excellent English spoken and written communication skills.
• Preferably with previous medical insurance experience or experience at medical facility or customer service experience.