Call Centre Agent/Customer Service Representative (Arabic Speakers)

• Job Title –

Call Centre Agent/Customer Service Representative (Arabic Speakers)

• Type - Outsourced
• Contract Duration- 6

Months Extendable

-

Immediate Joiners Only

• Work Location – Dubai
• Salary – AED 5000-AED 5500
• Working days \& timings – 5-day work and standard hours
• Mandatory details/Skills –Customer Service, Calls, Problem-solving

Job description:

• Assist customers with inquiries, complaints, and requests through chat, calls and walk-in.
• Handle inbound and/or outbound calls in a professional and courteous manner.
• Ensure high-quality service delivery while meeting defined performance metrics.
• Troubleshoot basic technical issues related to the application.
• Previous customer service or call center experience is a must.