Job Description
Sales Operations \& Business Development Manager
Location: Lahore, Pakistan – In-Office
Industry: Steel Manufacturing / Engineering
Job Type: Full-Time
Salary: Market Competitive
Job Summary
We are looking for an experienced and commercially driven
Sales Operations \& Business Development Manager
to join our team in Lahore within the
steel manufacturing and engineering industry
.
The ideal candidate will manage sales operations, customer coordination, sales reporting, data analysis, client relationships, and new business development initiatives. The role requires strong commercial acumen, excellent communication skills, and advanced proficiency in Microsoft Excel.
The successful candidate should be polished, professional, culturally aware, positive-minded, and confident, with strong interpersonal skills, business etiquette, and emotional maturity.
Key Responsibilities
- Manage day-to-day sales operations and coordinate customer orders.
- Build and maintain strong relationships with existing and prospective customers.
- Coordinate quotations, orders, deliveries, payments, and customer support.
- Prepare daily, weekly, and monthly sales reports and management MIS.
- Monitor customer payments, outstanding receivables, and collection follow-ups.
- Coordinate with Accounts, Production, Logistics, and other departments for smooth order execution.
- Analyze sales data, customer trends, product performance, and revenue using Microsoft Excel.
- Support management in sales planning, forecasting, and target achievement.
- Identify new business opportunities within the steel, manufacturing, construction, engineering, and industrial sectors.
- Conduct market research and competitor analysis.
- Follow up with prospective clients and convert opportunities into business.
- Maintain accurate customer databases, sales records, and business development pipelines.
- Support management in developing strategies for customer acquisition, market expansion, and revenue growth.
Requirements
- Bachelor’s degree in
Business Administration, Marketing, Commerce, Engineering, or a related field
.
- Minimum
5 years of relevant experience
in Sales Operations, Business Development, Sales Coordination, or a similar role.
- Experience in the
steel manufacturing, engineering, industrial, construction, or related manufacturing sector
will be highly preferred.
- Strong understanding of B2B sales, customer relationship management, order processing, and commercial coordination.
- Advanced proficiency in
Microsoft Excel
, including Pivot Tables, XLOOKUP/VLOOKUP, formulas, charts, and data analysis.
- Strong communication, negotiation, presentation, and interpersonal skills.
- Excellent organizational, analytical, and problem-solving abilities.
- Experience with
ERP/CRM systems
will be an added advantage.
- Strong professional presentation, confidence, business etiquette, and customer-handling skills.
What We Offer
*
Market-Competitive Salary
- Professional growth and long-term career opportunities.
- Stable, full-time, in-office position.
- Professional and supportive working environment.
- Opportunity to work within the
steel manufacturing and engineering industry
.
How to Apply
Interested candidates are requested to send their updated resume to:
sufyan.farooq@fulcrum-pk.com