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Job Description
**Waiter/Waitress**
**Company:\*\* Laduree**
**Location:\*\* Dubai, United Arab Emirates**
**Employment Type:\*\* Full\-Time**
**Job Overview**
**French Spirit, a dynamic and innovative F\&B company with a diverse portfolio spanning 12\+ countries, is seeking a professional and enthusiastic Waiter/Waitress to join one of our premier food and beverage establishments in Dubai. As a key member of our front\-of\-house team, you will be instrumental in creating an exceptional dining experience for our guests. We are looking for an individual with a passion for hospitality and a commitment to delivering the highest standards of customer service, contributing directly to the growth and reputation of our F\&B division.**
**Responsibilities**
**\* Provide a warm and professional welcome to all guests upon their arrival.**
**\* Present menus and provide detailed information on our food and beverage offerings, making recommendations where appropriate.**
**\* Take accurate orders and relay them to the kitchen and bar staff efficiently.**
**\* Serve food and drinks in a timely and courteous manner, ensuring correct presentation.**
**\* Anticipate and respond to guest needs, ensuring a high level of satisfaction throughout their visit.**
**\* Handle guest enquiries and resolve any issues with professionalism and grace.**
**\* Process payments accurately using the point\-of\-sale (POS) system.**
**\* Maintain a clean, tidy, and well\-organised dining area, including table settings and service stations.**
**\* Collaborate effectively with all team members to ensure a smooth and seamless service.**
**\* Adhere strictly to all food safety, health, and sanitation regulations.**
**Qualifications**
**\* Proven experience as a Waiter or Waitress, preferably within a high\-end restaurant or hotel environment.**
**\* Exceptional communication and interpersonal skills, with a friendly and engaging personality.**
**\* A strong customer\-first focus with a genuine passion for the hospitality industry.**
**\* The ability to work effectively under pressure in a fast\-paced environment.**
**\* Excellent attention to detail and strong organisational skills.**
**\* A professional and well\-groomed appearance.**
**\* Flexibility to work various shifts, including evenings, weekends, and public holidays.**
**\* Fluency in English is essential; knowledge of additional languages is an advantage.**
**Benefits**
**As part of the Scope Investment organisation, you will join a team of over 2,000 talented professionals. We are committed to the growth and wellbeing of our employees and offer:**
**\* A competitive salary package.**
**\* Significant opportunities for professional development and career progression within our diverse and expanding company.**
**\* A vibrant and supportive team environment.**
**\* Comprehensive training to enhance your skills and knowledge.**
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