Telephone Operator

Salayel Hospitality is seeking a courteous, well\-spoken, and guest\-focused Telephone Operator to join our team. If you have a passion for hospitality and excellent communication skills, we would love to hear from you. **Key Responsibilities** * Handle all incoming and outgoing calls in a professional and timely manner * Provide accurate information about hotel services and facilities * Direct calls to appropriate departments efficiently * Take and relay messages clearly and accurately * Assist guests with inquiries, requests, and wake\-up calls * Maintain a high level of confidentiality and service standards **Requirements** * Previous experience in a similar role within hospitality is preferred * Excellent communication skills in English (additional languages are a plus) * Pleasant voice and professional telephone etiquette * Ability to work under pressure in a fast\-paced environment * Strong customer service mindset * Basic computer knowledge **What We Offer** * Competitive salary package * Professional work environment * Growth and development opportunities within the company