Job Description
ARE YOU READY TO RISE WITH PTCL
We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation \& Change Management.
PTCL actively cultivates an inclusive \& diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability.
PTCL Vision \& Values
With a clear vision to become the largest technology player and the national champion driving the digital transformation of Pakistan, PTCL is guided by a set of our unified core values:
- Be Resilient
- Think Big
- Win Every Battle
- Value Success
IN THIS ROLE YOU WILL
Achieve assigned FBB, FF, IPTV Sales Targets. Maintain the pace of order generation and installations to meet the targets of all products (PSTN, BB, IPTV). Identify, develop, and enhance the capability of all sales channels through increasing customer base to ensure Market share \& growth. Ensure to manage DA’s \& FSA’s for achieving assigned targets in timely manner as per quality standards. Deal in administrative, financial and consumer sales related issues for exchanges, and shall ensure their maximum productivity \& efficiency. Facilitate in sales planning by analysis of information.
HOW CAN YOU EXPRESS YOUR TALENT
- Identify, develop, and enhance the capability of all sales channels through increasing customer base to ensure Market share \& growth.
- Deal in administrative, financial and consumer sales related issues for exchanges, and shall ensure their maximum productivity \& efficiency.
- Facilitate in sales planning by analysis of information to get better understanding of customers and target products for consumers.
- Ensures regional target bifurcation into several areas and territories for efficient sales and distribution management via direct and indirect channels
- Ensure to carry out process improvement by area cluster analysis, gathering competitor information, cluster wise promos \& sales training.
- Ensure product promotions based on segment analysis while liaising with contact Center, JS / OSS for data gathering \& coordination within channels to increase overall efficiency.
- Support regional sales channels to achieve assigned monthly targets as per quality benchmark.
- Follow-up on all Pending orders with all stake holders.
- Implementation of sales planning for all PTCL channels with focus on making all sales channels efficient through BI.
- Collect data from regions to perform trend analysis to further improve conversion ratio in regions via data analytics tools.
- Ensure availability of ample stock of all brands with distributors and franchises for standardized distribution.
- Continuous improvement and increase in retail network.
- Coordinates with trade marketing and channel development team to ensure 100% compliance with all agreed policies and procedures.
- Follow-up with teams to ensure bill payment of new customers.
- Uphold the quality of sales across all channels, promoting customer satisfaction and loyalty.
- Ensure hiring of field forces as per given headcount.
WHAT YOU NEED TO BE SUCCESSFUL
Qualification
- MBA (Sales / Marketing)/ equivalent degree from HEC recognized university.
- Certified Sales Expert or Selling is an art certification will be a plus.
Technical Competency:
- Marketing \& Sales Acumen.
- Product knowledge.
- Problem Solving.
- Service Standard Implementation.
- Communication.
*PTCL family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career*