Job Description
*Location: Hyderabad, Sindh, Pakistan (Onsite)*
We are looking for an experienced Senior Manager – People \& Culture to lead and optimize HR operations, drive HR technology initiatives, and support rewards and compensation programs. This role is ideal for a strategic HR professional who can enhance employee experience, ensure operational excellence, and contribute to the growth of a high-performing organization.
Key Responsibilities
HR Operations Management
- Oversee end-to-end HR operational processes, including onboarding, employee lifecycle management, HR documentation, and offboarding.
- Ensure HR policies, procedures, and compliance requirements are consistently implemented.
- Maintain accurate employee records within HRIS and ensure data integrity.
- Develop and improve HR standard operating procedures (SOPs).
- Monitor HR service delivery and resolve operational issues efficiently.
HR Technology \& Systems Implementation
- Lead or support implementation and optimization of HR systems such as HRIS, payroll systems, performance management platforms, and employee portals.
- Partner with IT and vendors during HR technology implementation projects.
- Manage HR system upgrades, enhancements, and integrations.
- Ensure data accuracy, reporting capabilities, and system compliance.
- Train HR team and employees on HR systems and digital tools.
Rewards \& Compensation Support
- Assist in the design and administration of compensation and benefits programs.
- Support annual salary review cycles, bonus programs, and incentive plans.
- Conduct compensation benchmarking and market analysis.
- Manage employee benefits administration and vendor coordination.
- Ensure compensation practices comply with internal policies and external regulations.
HR Analytics \& Reporting
- Generate HR reports and dashboards related to headcount, turnover, compensation, and HR metrics.
- Analyze HR data to support decision-making and workforce planning.
- Provide insights to HR leadership for improving HR processes and employee engagement.
Process Improvement \& Governance
- Identify opportunities to automate and streamline HR operations.
- Ensure adherence to local labor laws and organizational policies.
- Drive continuous improvement initiatives across HR operations.
- Maintain audit-ready HR records and documentation.
Stakeholder Collaboration
- Work closely with HR Business Partners, Finance, IT, and leadership teams.
- Support managers and employees with HR operations-related queries.
- Coordinate with external vendors related to HR systems and benefits administration.
Requirements
Education
- Bachelor's or Master's degree in Human Resources, Business Administration, or a related field.
Experience
- 7–10 years of experience in HR Operations, People \& Culture, or HR Shared Services.
- Experience in HR technology implementation or HRIS management.
- Exposure to Compensation \& Benefits administration is highly desirable.
Key Skills \& Competencies
- Strong knowledge of HR operations and employee lifecycle processes.
- Experience with HRIS platforms (Zoho experience preferred).
- Understanding of compensation structures and rewards frameworks.
- HR analytics, reporting, and data-driven decision-making skills.
- Process improvement and project management capabilities.
- Excellent communication and stakeholder management skills.
- Strong attention to detail and compliance awareness.
If you're passionate about building efficient people processes, driving HR transformation, and creating an exceptional employee experience, we'd love to hear from you.
Apply now or share with your network.