Job Description
Job Description – Security Manager
Position Title
Security Manager
Location
The Dubai EDITION, Dubai, UAE
Position Summa
ryThe Security Manager is responsible for the overall safety, security, and protection of guests, employees, visitors, contractors, hotel assets and property. The role ensures the implementation of effective security policies, emergency response procedures, risk management strategies and compliance with local regulations and hotel standard
s.The Security Manager leads the Security Department, maintains a secure environment throughout the hotel and works closely with operational departments to prevent security incidents while ensuring exceptional guest experience
**s.
Key Responsibili**
*
tiesSecurity Operations Manage
- mentManage and supervise all hotel security operations on a 24/7 b
- asisDevelop, implement, and maintain security policies, procedures and standard operating practi
- ces.Ensure adequate security coverage for all areas of the hotel, including guest rooms, public areas, restaurants, bars, parking facilities, back-of-house areas and event s
- paceConduct regular patrols and inspections to identify and mitigate potential
- riskMonitor security systems, CCTV operations, access control systems, alarms and surveillance equipm
ent.Risk Assessment \& Loss Preven
- tionConduct regular risk assessments and vulnerability anal
- ysesDevelop and implement loss prevention strategies to minimise theft, fraud and property da
- mageInvestigate incidents involving theft, misconduct, accidents, security breaches or suspicious activi
- tiesPrepare detailed incident reports and recommend corrective ac
- tions.Maintain records of all investigations and security-related mat
tersEmergency Preparedness \& Crisis Manage
- mentLead emergency response planning and execu
- tionEnsure preparedness for fire emergencies, medical incidents, natural disasters, security threats and evacuation procedu
- res.Coordinate emergency drills and training prog
- ramsAct as Incident Commander during emergencies until relieved by senior management or emergency serv
- icesLiaise with Civil Defence, Police, Ambulance Services and other government authorities when requ
iredTeam Leadership \& Develop
- mentRecruit, train, supervise, and evaluate Security Officers and Supervi
- sorsConduct regular performance reviews and coaching sess
- ionsEnsure all team members maintain professional appearance, discipline and service stand
- ardsDevelop departmental training programs focused on security awareness, emergency response and guest interac
tionHealth, Safety \& Compli
- anceEnsure compliance with UAE laws, local authority regulations and hotel security stand
- ardsSupport Health \& Safety initiatives and workplace safety pro
- gramParticipate in safety committee meetings and risk management re
- viewMonitor contractor and vendor compliance with security requirem
- entsEnsure confidentiality and protection of guest information and company as
setsGuest \& Employee Sa
- fetyMaintain a visible security presence while providing excellent guest ser
- viceHandle guest complaints and security concerns professionally and discre
- etlyAssist departments in resolving security-related is
- suesPromote a safe and secure working environment for all emplo
yeesReporting \& Administra
- tionPrepare daily, weekly, and monthly security rep
- ortsAnalyse incident trends and recommend preventive meas
- uresManage departmental budgets, staffing schedules and security equipment invento
- riesMaintain all security records, licenses, permits and compliance documenta
**tion
Qualifi**
- cationBachelor's Degree in Security Management, Criminal Justice, Business Administration, Hospitality Management or a related
- fie
ld.Valid SIRA Manager/Supervisor Cert
ification is req
- uired.Professional security certifications are pref
- erred.UAE driving license is an adva
**ntage.
Experience Req**
- uire
mentMinimum 8–10 years of progressive experience in hotel securit
y operations, wi
th at least 3–5 years in a Security Mana
ger position within a luxury hotel envi
- ronment.Previous experience with Marriott International properties
is mandatory, preferably within luxury brands such as The Dubai EDITION, The Ritz-Carlton, St. Regis, W Hotels or JW
- MarriottValid SIRA Certification (Security Industry Regulatory Agency – Dubai) i
s mandatory for th
- is role.Thorough under
standing of SIRA regulations, Dubai security compliance requirements and UAE hospitality security st
- andards.Strong knowledge of Marriott security standards, brand requirements, emergency response procedures and loss prevention p
- rograms.Experience managing security operations in luxury hotels with multiple outlets, event spaces, VIP guests and high-profile
- clients.Proven experience coordinating with local authorities, police, civil defence and emergency services within
- the UAE.Hands-on experience with CCTV systems, access control systems, incident investigations, risk assessments and crisis ma
**nagement
Skills \&am** p; Com
- petencies.Strong leadership and team management
- abilitiesExcellent incident investigation and report-writ
- ing skillsStrong crisis management and decision-making ca
- pabilitiesExcellent communication and interperson
- al skills.Ability to remain calm under pressure and manage emergencies e
- ffectivelyStrong knowledge of risk assessment and loss prevention
- practices.Proficiency in Microsoft Office and security managemen
- t systems.High level of integrity, confidentiality, and profes
**sionalism.
Key Performance**
- Indicators (KPIs)Reduction in security incidents
- and losses.Compliance with hotel security standards and local r
- egulations.Effectiveness of emergency response and crisis
- management.Completion of security audits and risk a
- ssessments.Employee and guest safety performa
- nce metricsSecurity team productivity and training
- compliance.Incident investigation and resolution ef
fectiveness