Rooms Division Manager

**Company Description** Raffles Udaipur opened in 2021, its ornamental gardens, tumbling fountains and stately Indo\-Saracenic architecture describing a love story between India and the West. Set on a 21\-acre private island rich with birdlife and exotic flora and fauna, this contemporary reimagining of a country mansion is the first Raffles hotel in India. Just 20 minutes from the airport, Raffles Udaipur spans a private island and serene lakeshore. Begin your journey with a graceful boat ride, guided by migratory birds. Discover 137 rooms and suites, 10 dining experiences, two pools, wellness rituals, and the timeless care of the Raffles Butler. **Job Description** We are seeking a highly skilled and experienced Rooms Division Manager to join our luxury hotel in the beautiful city of Udaipur, India. As a key member of our leadership team, you will be responsible for overseeing all aspects of the rooms division, including front office, housekeeping, and guest services. * Manage and optimize the daily operations of the front office, housekeeping, and guest services departments * Develop and implement strategies to enhance guest satisfaction and maintain high service standards * Monitor and analyze key performance indicators to maximize revenue and profitability * Lead, train, and motivate a diverse team of staff to ensure exceptional service delivery * Collaborate with other department heads to ensure seamless guest experiences * Handle guest complaints and resolve issues promptly and professionally * Oversee room inventory management and pricing strategies * Develop and manage departmental budgets * Ensure compliance with hotel policies, safety regulations, and industry standards * Implement and maintain quality control measures across all areas of responsibility * Stay updated on industry trends and implement innovative practices to improve operations **Qualifications** * Bachelor's degree in Hospitality Management or related field * Minimum of 5 years of experience in hotel management, with a focus on rooms division operations * Proven track record in front office and housekeeping management * Strong knowledge of hotel management software and revenue management techniques * Excellent leadership and team management skills * Outstanding customer service orientation with a focus on luxury hospitality * Exceptional problem\-solving and decision\-making abilities * Strong communication and interpersonal skills * Proficiency in budgeting and financial management * Experience in a luxury hotel setting is highly preferred * Knowledge of the local hospitality market in Udaipur is a plus * Hotel management certifications are desirable * Fluency in English; knowledge of Hindi and other local languages is advantageous Additional Information * An opportunity to be with world’s preferred hospitality company * Captivating and rewarding experience working alongside passionate professionals * Range of exclusive Heartist Benefits * Develop your talent through learning programs by Academy Accor.