Regional HR Business Partner

**Department:** Regional HR Business Partner \- Branch Banking Network **Reports To:** Lead HR Business Partner **Job Grade: AVP** **Total Position:** 01 **Location:** Multan **Job Role:** What is Regional HR Business Partner – Branch Banking Network **What is HR Business Partner – Branch Banking Network (MMBL)?** As an HR Business Partner (HRBP) for the Branch Banking Network, you will play a strategic role in partnering with regional leadership to drive people priorities that enable business performance. This role serves as a trusted advisor to business leaders, ensuring alignment of HR strategies with operational needs while strengthening employee experience, capability, and culture across the branch network. **What HR Business Partner – Branch Banking Network Does?** * Act as the primary HR advisor to assigned regions, partnering closely with Regional Business Heads and Branch Managers. * Translate business challenges into effective HR interventions across staffing, retention, performance, succession, and capability building. * Support strategic initiatives including branch productivity improvement, service quality enhancement, and people‑led transformation programs. * Conduct workforce planning and analytics to identify capacity gaps, skill requirements, and future manpower needs. * Partner with Talent Acquisition to accelerate hiring for branch roles. * Drive the performance management cycle across the branch network, ensuring effective goal setting, reviews, and performance outcomes. * Identify performance and capability gaps and collaborate with Learning \& Development department to design functional and behavioural development programs. * Manage employee relations matters including grievances, investigations, disciplinary actions, and separations in line with labour laws and bank policies. * Ensure consistent implementation of HR policies and regulatory compliance across branches. * Partner with Compliance, Audit, and Risk teams to maintain people‑related regulatory adherence. * Enhance employee engagement through branch visits, pulse surveys, and action plans targeting engagement hotspots. * Champion diversity, inclusion, and a positive workplace culture across the network. * Oversee end‑to‑end HR operations including onboarding, confirmations, transfers, promotions, and exits. * Monitor and analyse branch‑level attrition, absenteeism, manpower cost, and workforce metrics, providing actionable insights to business leaders. * Support organizational change and culture initiatives including digital adoption and customer‑centric transformation. * Act as a culture ambassador, role‑modelling Mobilink Bank values across the branch network. * Manage routine HR administrative workflows to ensure seamless operations within the assigned branch network. * This role will report directly to the Lead HRBP and collaborate closely with the People \& Organization team to ensure seamless operational support within the assigned region. **What are we looking for and what does it take to be the HR Business Partner – Branch Banking Network?** **Job Requirements** * Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred). * 5–8 years of progressive HR experience, including 2–3 years in an HRBP or HR Generalist role. * Experience working with a distributed workforce such as branch banking, retail, sales, or service networks. * Strong understanding of banking operations, HR policies, labor laws, and regulatory requirements. * Hands‑on experience in workforce planning, talent management, employee relations, and performance management. **Essential Skills** * Strong business partnering and stakeholder management capability. * Excellent interpersonal and communication skills. * Problem‑solving and decision‑making ability. * Conflict resolution and negotiation skills. * High level of confidentiality, integrity, and professional judgment. * Ability to work in fast‑paced, geographically dispersed environments. * HR analytics, reporting, and data‑driven decision making. * Willingness to travel frequently (30–50%) across branch locations in Sindh and South Punjab **Desirable Skills** * Experience supporting branch banking or retail financial services. * Exposure to organizational change management and transformation initiatives. * Strong influencing skills with senior and regional leadership.