Job Description
ARE YOU READY TO RISE WITH PTCL
We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation \& Change Management.
*PTCL actively cultivates an inclusive \& diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability* .
PTCL Vision \& Values
With a clear vision to become the largest technology player and the national champion driving the digital transformation of Pakistan, PTCL is guided by a set of our unified core values:
- Be Resilient
- Think Big
- Win Every Battle
- Value Success
IN THIS ROLE YOU WILL
To lead and manage the end-to-end solution architecture domain of telecom and ICT solutions, ensuring that customer requirements are translated into technically feasible, cost-effective, scalable, and secure solutions.
The role is responsible for coordinating with sales \& tech sales, business, technology, operations, OEMs, vendors, and customers to ensure timely solution design, technical proposals \& writeups, scoping, implementation plan and RFS with handover to customer, in line with PTCL’s quality, commercial, and service standards.
HOW CAN YOU EXPRESS YOUR TALENT
- Relationship Management \& Business Growth
- Build strong customer relationships, identify upselling and cross-selling opportunities, understand evolving ICT needs, and collaborate with Sales and Business Development teams to drive business growth.
- Consultation \& Solution Design
- Provide technical consultation, design cost-effective ICT solutions, recommend best practices, and develop solution proposals aligned with customer requirements.
- Implementation \& Delivery
- Prepare end-to-end solution designs, implementation plans, and support project execution to ensure successful deployment, customer acceptance, and contractual compliance.
- Support \& Customer Satisfaction
- Deliver technical support, resolve customer issues, and maintain service quality in accordance with ITSM standards, SLAs, and compliance requirements.
- OEM \& Partner Management
- Coordinate with OEMs, vendors, and partners to ensure adherence to technical specifications, delivery schedules, quality standards, and project commitments.
WHAT YOU NEED TO BE SUCCESSFUL
Qualification:
- 4-year Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering, or a related field.
- Minimum of 5+ years of progressive experience in IT solution design, enterprise architecture, or systems engineering. Demonstrated deep expertise and hands-on experience in designing and implementing complex enterprise IT infrastructure (servers, compute, storage, virtualization, operating systems)
Competencies:
- Telecom \& ICT Solution Architecture
- Enterprise Infra Architecture \& Design
- Technical Proposal \& Solution Documentation
- Technical Project Delivery
- Technical Consultancy
*PTCL family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career.*