Accepting Applications
Full-time
On-site
LinkedIn
Posted 1 month, 1 week ago
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0 applications
Job Description
**Key Responsibilities**
**Workforce Planning and Talent**
* Translate business plans into workforce requirements; own hiring, pipeline, and source strategy for the Delivery Centre.
* Build succession frameworks for key roles and leadership layers; keep the bench current.
* Manage cost\-per\-hire and quality\-of\-hire as business metrics, not just HR metrics.
* Own employer brand positioning for the India GDC in coordination with the Group CHRO.
**Organisation Development and Performance**
* Lead OD work: role design, job evaluation, structure changes, and capability mapping.
* Own the performance cycle from goal\-setting through calibration, pay linkage, and feedback, including the Executive Committee.
* Identify and develop high\-potential talent through structured IDPs and succession planning.
* Run organisational health diagnostics and follow through on what they surface.
**Learning, Leadership, and Culture**
* Lead the L\&D function: assess needs, design or commission programs, track outcomes.
* Build capability for first\-time managers and senior leaders through structured programs, not one\-off sessions.
* Own engagement and ESAT; design feedback mechanisms that produce usable data, not just scores.
* Maintain cultural coherence between the India Delivery Centre and the broader TASC Group.
**HR Technology and Process**
* Own the HRIS for the India Delivery Centre; lead or support SAP SuccessFactors modules including Onboarding, Performance, LMS, and Separation.
* Work with the Group CHRO and CTO on HR's contribution to the AI\-first agenda; identify where automation reduces risk and improves speed.
* Build workforce dashboards that give leadership the information they need to make decisions, not just reports.
**Employee Relations and Compliance**
* Manage employee relations across the full lifecycle; be the first point of escalation for complex matters.
* Ensure the centre is fully compliant with applicable labour law and statutory requirements.
* Own POSH governance and grievance frameworks; work with Risk and Compliance where required.
**Budget and Accountability**
* Manage the HR and manpower budget for the Delivery Centre; own headcount cost as a leadership responsibility, not an administrative one.
* Provide leadership with workforce cost data and scenario plans to support growth decisions.
**What We're Looking For**
*Beyond the resume, we are looking for a specific kind of person:*
* Significant HR experience, with time spent leading HR independently in a GCC, shared services centre, or outsourcing operation. Not as part of a large central team.
* Hands\-on experience with HRIS implementation and administration. SAP SuccessFactors or Workday preferred.
* Commercially grounded. Comfortable discussing workforce cost, headcount ROI, and manpower planning with finance leadership.
* Exposure to multi\-geography or cross\-border workforce contexts. Middle East experience is useful.
* POSH certified. Additional certifications in instructional design, LTIP, or HR technology are a plus.
* Uses AI tools as part of regular work practice. This is expected, not exceptional.
* Able to operate at the level of strategy and also follow through on execution without losing either.