HR & Admin Manager

**1\. Job Purpose** The Admin \& HR Manager is responsible for leading all HR operations and administrative functions at the market level, ensuring workforce readiness, strict compliance, and smooth operations in a fast\-paced, high\-growth environment. This role plays a critical part in stabilizing large\-scale frontline workforce operations (e.g., drivers, technicians, operations staff). **2\. Key Responsibilities** **A. HR Operations \& Workforce Management** * Lead manpower planning and control to meet aggressive business expansion targets. * Ensure timely hiring coordination and onboarding readiness in partnership with TA teams. * Manage day\-to\-day HR operations for large\-scale, multi\-location workforce. * Oversee employee lifecycle processes: onboarding, probation, transfers, exits. **B. Employee Relations \& Labor Compliance** * Handle complex employee relations cases across multiple provinces/locations. * Act as escalation point for disciplinary actions, disputes, and labor conflicts. * Ensure full compliance with local labor laws, internal policies, and audit requirements. * Lead engagement initiatives to stabilize workforce and reduce attrition in high\-pressure operations. **C. Compensation, Benefits \& Payroll Governance** * Oversee payroll operations, ensuring accuracy and timeliness for mass workforce. * Control HR budget, headcount cost, and productivity metrics. * Ensure compliance in PIT (Personal Income Tax), social insurance, and mandatory benefits. * Manage benefits schemes and ensure alignment with company policies and local practices. **D. Administrative \& Operational Support** * Lead all administrative functions: office operations, facilities, asset management, vendor coordination. * Ensure operational readiness for new site launches or market expansion. * Optimize administrative processes to support large\-scale field operations. **E. Reporting \& Stakeholder Management** * Prepare and present HR reports to leadership and regulatory authorities. * Work closely with Operations, Finance, Legal, and HQ HR teams. * Provide insights on workforce trends, risks, and improvement actions. **3\. Requirements** * Bachelor’s degree in Human Resources, Business Administration, or related field. * 7–10\+ years of experience in HR \& Admin, with at least 3 years in managerial roles. * Strong experience in **mass hiring / operations\-heavy environments** (logistics, mobility, retail, manufacturing…). * In\-depth knowledge of labor law, payroll, tax, and insurance. * Proven ability to manage **large, distributed workforce (hundreds to thousands)** . * Strong leadership, resilience, and ability to work under high pressure and ambiguity. **4\. Key Competencies** * Workforce Planning \& Execution * Labor Law \& Compliance Expertise * Stakeholder \& Conflict Management * Data\-driven Decision Making * High Ownership \& Execution Speed