Job Description
Job Title : Group Sales Manager
Location : La Puente, CA
Salary : $77,000 - $81,000
Skills : Group Sales \& Revenue Generation, Account Management \& Client Retention, Contract Negotiation \& Closing Skills, Hospitality CRM Systems (Delphi / Opera / CI/TY), Relationship Building \& Corporate/SMERF Sales
Group Sales Manager
About the Company
Located in the City of Industry, California, this premier full-service resort features upscale accommodations, championship golf courses, extensive meeting space, and award-winning dining and amenities. The resort serves both corporate and leisure guests and is a leading destination for meetings and events in the greater Los Angeles area.
Position Summary
Responsible for the Local, Regional \& National markets for the SMERF, Association \& Government market segments. Expected to identify, meet with and solicit clients and accounts that utilize hotel rooms in the Southern California area. These rooms will be for client group travel.
Key Responsibilities
Essential Functions
- High energy and results driven individual with previous hotel sales experience
- Self-starter and able to utilize strong time management skills
- Daily activities include cold calls, telemarketing, site visits, outside calls, networking and prospecting for clients
- Must have the ability to meet / exceed established sales goals
- Work hand in hand with clients to maximize room nights
- Develop \& update action plans
- Continue to follow-up on existing accounts
- Responsible for new business development on a Local/Regional/National scale for the SMERF, Association \& Government markets.
- Helps create SOP’s to support account distribution
- Is required to mentor “green” or new sales staff
- Must be able to travel to feeder cities to develop client relationships
Secondary Duties
- Helps with Pace Report, GRC Meetings, Yield Meetings and Individual Goals
- Should be familiar with RFP process and different GDS systems
- Requires multiple years at multiple properties in a hotel sales management position, with experience in the Local/Regional and National markets.
- Strong sales skills including prospecting, negotiating and closing skills
- Excellent organizational skills
- Food \& beverage and conference servicing knowledge
- Experience in the SMERF, Association and Government markets is preferred.
Qualifications
- Experience in the Los Angeles Regional marketplace preferred. Due to time constraints applicants should be from the Southern California area.
- Minimum 3 years experience in Hospitality Group Sales with a proven track record of accomplishing financial goals.
Preferred Attributes
- Excellent time management skills.
- Strong organizational skills
- Excellent knowledge of computers.
- Strong customer service orientation and skills.
- Excellent listening skills
- Exceptional detail in follow-up.
- Solid scheduling experience.
- Resolve problems.
- Assume responsibility/accountability.
- Creative problem solving skills.
- Ability to quickly evaluate alternatives and decide on a plan of action.
- Think creatively.
- Consistently call on new customers and develop new business.
- Involved with local community to develop business.