General Manager – Supermarket

**We’re Hiring: General Manager – Supermarket Operations \| Ethiopia** GM Supermarket is looking for an experienced **General Manager** to lead the full operations of a growing supermarket business in Ethiopia. We are looking for a hands\-on retail leader who understands how to run a modern supermarket across **food, non\-food, bakery, fresh produce, butchery, household goods, inventory, merchandising, customer service, and team management** . This is a key leadership role for someone who can take ownership of daily operations, improve store performance, build strong teams, control costs, manage suppliers, and deliver an excellent shopping experience for customers. **Key Responsibilities:** * Oversee full supermarket operations, including food, non\-food, bakery, fresh, FMCG, and household categories * Manage store performance, sales growth, profitability, margins, and operating costs * Lead department managers and frontline teams to achieve operational targets * Ensure strong stock control, inventory accuracy, replenishment, shrinkage control, and waste management * Improve merchandising, product display, pricing discipline, promotions, and customer flow * Manage supplier relationships, purchasing coordination, and product availability * Ensure high standards in hygiene, food safety, cleanliness, and customer service * Develop systems, SOPs, reporting structures, and performance controls * Train, coach, and hold teams accountable for results * Work closely with ownership/senior management on business strategy and expansion plans **Ideal Candidate Profile:** * Proven experience as a **General Manager, Operations Manager, Store Manager, or Retail Manager** in a supermarket, hypermarket, retail chain, FMCG, or similar business * Strong knowledge of supermarket operations, especially food, non\-food, bakery, fresh products, and daily retail execution * Experience managing large teams and multiple departments * Strong commercial understanding of sales, margins, stock rotation, wastage, shrinkage, and profitability * Ability to build structure, enforce discipline, and improve underperforming operations * Excellent leadership, communication, problem\-solving, and decision\-making skills * Experience in Ethiopia or East Africa is an advantage * Fluency in English is preferred; Amharic or other local language knowledge is an advantage