Job Description
*We Are Hiring: Customer Support Representative (Evening Shift)*
*Block 13C, Gulshan-e-Iqbal, Karachi*
*| 6:00 PM – 2:00 AM | Fixed Shift | On-Site*
*Looking to build your career in a structured, professional environment?*
At ABS International, we provide long-term stability and genuine growth. Backed by 16 years of uninterrupted operations and timely payroll, we are expanding our customer operations team.
*About the Role:*
As a Customer Support Executive, you will manage post-sale communication with existing US-based clients. You will assist customers with onboarding queries, complete questionnaires, and ensure a high level of client satisfaction.
*Key Responsibilities:*
- Conduct follow-up communications with existing US clients
- Address post-sale customer queries efficiently
- Complete service questionnaires and maintain clear interaction logs
*Compensation \& Benefits:*
- Base Salary: PKR 40,000 – 45,000 / month
- Attendance Allowance: PKR 3,000 / month
- Performance Incentive: PKR 5,000 – 15,000 / month (post-training)
- Benefits: Provident Fund (PF) \& 15 days paid annual leave
- Schedule: Fixed 10:00 PM – 6:00 AM shift (No rotations)
*Requirements:*
- Strong verbal and written English communication skills
- High school diploma or university students pursuing ongoing education
- Solution-oriented mindset with strong interpersonal skills
- Commitment to a full-time, long-term on-site role
Location:
ABS International, Office # C-215, Block 14, Gulistan-e-Johar, Karachi (100% On-Site)