Job Description
Customer service representative
Work Location: Calgary - 3rd Avenue SW
Onsite: 5 days a week
Duration: 1+ year
Bilingual: Preferred but not required
In this exciting role you will be supporting colleagues in the Operations Planning Department.
What is in it for you?
A company with a strong Brand and strong results to match.
Culture of internal mobility, collaboration and valued partnership with HR from the business.
Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
We will count on you to:
Ensures timely and accurate production/processing of relevant documents/information (includes report preparation)
Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives.
Adheres to Company policies and performance standards.
Updates reports based on predefined templates on a regular basis to ensure accurate entry.
Maintains a basic understanding of the core aspects of relevant Insurance and related legislation.
What you need to have:
1+ years of administrative work experience.
An ability to complete similar tasks which excellent care and attention.
High school diploma or equivalent.