Customer Service Representative

**Job Title : Customer Service Specialist** **languages\- telugu, tamil, malyalam, marathi** **Role \& responsibilities :** **Handle customer inquiries via phone.** **Provide detailed information about our products and services.** **Assist customers in making informed decisions about their insurance needs.** **Maintain accurate records of customer interactions and transactions.** **Resolve customer complaints in a professional and timely manner.** **Collaborate with team members to improve customer satisfaction.** **Preferred candidate profile :** **Experience: 0\-3 years.** **CTC: 2\.5 4LPA \+ Attractive Incentives** **Excellent communication and interpersonal skills.** **Ability to handle high\-pressure situations and resolve conflicts effectively.** **Basic computer skills and familiarity with CRM systems.** **Strong problem\-solving abilities and attention to detail.** **High School Diploma and Bachelor's degree preferred.** **Perks and Benefits :** **Amazing work culture.** **Complete Day shift.** **6 Days working 1 Roster off** **Attractive Incentives** **Good opportunity for career progression.**