Customer Service Representative

New York doesn’t wait. Neither do we. At Lega Nova Group, we don’t do scripted smiles or robotic responses. We build real connections—fast, sharp, and with purpose. If you can think on your feet, read a room, and turn a simple interaction into something memorable, you’ll fit right in. This isn’t about passing problems along. It’s about owning the conversation. Solving issues before they become problems. Representing a brand with confidence, clarity, and presence. **What you’ll do:** * Be the first point of contact—and the lasting impression * Handle customer inquiries with speed, precision, and personality * Turn challenges into solutions without missing a beat * Collaborate with a fast\-moving team that values initiative **What you bring:** * Strong communication skills (clear, direct, effective) * Ability to stay composed under pressure * A solution\-oriented mindset * Reliability, accountability, and awareness **What you get:** * Full\-time W\-2 employment * Competitive base pay \+ performance\-based growth * Clear advancement opportunities * A high\-energy NYC environment that rewards results * Benefits package (health, PTO, and more) If you’re ready to grow in a fast\-paced environment and make an impact from day one, we want to hear from you. **Equal Opportunity Employer / W\-2 Employment Notice** Lega Nova Group NYC is an equal opportunity employer. We provide full\-time W\-2 employment for this role. We are committed to an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.