Customer Service Representative

Location: Montreal, QC Duration: 12 month contract, extension and conversion possible Pay: $20\.75 per hour **JOB DESCRIPTION** Insight Global is looking for a Services Representative to join the Payment Operations team, which serves as the centralized wire processing hub for a major Canadian financial institution. Key responsibilities include performing critical compliance and control checks on required wire data elements, conducting sanctions screening in accordance with applicable laws and regulations, and providing post\-execution support for wire payments. The successful candidate will work in the centralized wire hub, serving as the first line of defense for wire payment processing. This position requires strong attention to detail, excellent communication skills, and the ability to perform efficiently in a fast\-paced environment. **REQUIRED SKILLS AND EXPERIENCE** * Entry\-level working experience * Strong problem solving capabilities * Fast learner; strong attention to detail and the ability to work in a fast\-paced environment * Strong computer literacy (required for use of several internal applications) * Strong customer service skills * Excellent communication skills **NICE TO HAVE SKILLS AND EXPERIENCE** * Banking experience *We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.*