Client Success Coordinator - $23-$25/hr - Arlington,VA

**Our client, a trade association, is seeking a client success coordinator to join their team on a temporary basis in Arlington, VA.** **About The Job:** * Serve on the front line of the client experience, responding to member inquiries via phone, email, and chat * Act as a subject‑matter resource on programs, products, and services * Assess and resolve low‑ to medium‑complexity inquiries while maintaining quality and performance standards * Document all client interactions accurately within customer management systems * Provide entry‑level troubleshooting and follow up on escalated inquiries * Collaborate with internal teams to ensure timely and accurate issue resolution * Identify trends, opportunities, and process improvements to enhance client experience **About You:** * High school diploma or equivalent required * 2\+ years of customer service or contact center experience preferred * Strong client‑facing, written, and verbal communication skills * Excellent organizational skills with the ability to manage multiple priorities * Detail‑oriented with a strong customer service mindset * Comfortable using CRM systems and Microsoft Office * Adaptable and effective in a fast‑paced, team‑oriented environment **About The Position:** * Start Date: ASAP! * $23\-$25/hr * Schedule: Full‑time, 9:30 AM \- 6:30 PM * Hybrid: 2 days onsite * Metro Accessible! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. **California residents:** Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self\-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)