Job Description
Our client
HR Business Solutions
is hiring a Branch Manager Showroom in Lahore.
Department: Sales \& Operations
Location: Lahore – Ferozpur Road Showroom
Reporting To: Head Office / Directors
Team Size: 11–20 Staff
Experience Required: 8–10 Years (minimum)
Employment Type: Full-Time
Languages: Urdu \& English
Key Responsibilities
Sales \& Revenue
- Own and deliver monthly revenue and gross margin targets for the branch
- Develop and execute a structured sales plan covering retail, contractor, B2B (builders, architects, interior designers), and project channels
- Personally drive high-value accounts and project pipeline; close large-ticket deals
- Monitor daily sales activity, footfall conversion rates, and average transaction value
- Step in personally to close high-value or complex deals that the sales team is unable to handle independently
Team Management
- Lead, coach, and performance-manage a team of 11–20 sales and support staff
- Set individual sales targets; conduct regular performance reviews with clear accountability
- Resolve staff conflicts, maintain discipline, and ensure a professional showroom environment
- Develop team capability through on-the-job coaching and product knowledge sessions
Customer Experience \& Relationship Management
- Ensure a consistently high-quality experience for retail and trade customers
- Build and maintain strong relationships with contractors, architects, and builders• Identify, negotiate, and sign MOUs with architects, contractors, project developers, and government institutions including C\&W (Communication \& Works Department) and sub-contractors of government projects — to secure preferred supplier status and long-term business pipelines
- Handle escalated customer issues and complaints promptly and professionally
- Ensure showroom presentation standards (display, cleanliness, signage) are upheld at all times
Operations \& Inventory
- Oversee showroom operations including stock management, display rotation, and merchandise availability
- Coordinate with Head Office and warehouse on replenishment, order fulfilment, and delivery timelines
- Monitor and control branch-level operating costs and petty cash
- Ensure compliance with company policies, SOPs, and reporting requirements
Reporting \& Analytics
- Submit accurate daily, weekly, and monthly sales and performance reports to Head Office
- Track KPIs: revenue, margins, conversion rates, customer acquisition, and staff productivity
- Provide market intelligence on competitor activity, pricing trends, and product demand
- Identify and report to Head Office the reasons behind lost projects or failed sales — with root cause analysis and actionable suggestions for improvement
Qualifications \& Experience
Essential
- Bachelor's degree in Business Administration, Commerce, or a related field; MBA/BBA preferred
- Minimum 8–10 years of experience in sales and team management, with at least 3–4 years directly managing a team of 10 or more people
- Personal, demonstrable track record of achieving or exceeding sales or revenue targets — not just supervising a team that did
- Experience across any industry is acceptable: telecom, pharma, FMCG, banking, building materials, or other sectors with similar sales complexity are all considered
- Strong command of Urdu (spoken and written); working proficiency in English for reporting and communication purposes
- Presentable personality with polished communication skills — able to instil confidence in clients and command respect from team
Desirable
- Prior background in building materials, tiles, sanitary fittings, kitchens, or home solutions
- Established network with contractors, architects, interior designers, or property developers in Lahore• Familiarity with ERP or POS systems for sales and inventory management
Products \& Categories
The Lahore branch carries the full Home360 product range:
- Tiles \& Ceramics (wall, floor, large-format slabs)
- Sanitary Fittings (basins, commodes, shower systems, faucets)
- Modular Kitchens
- Construction Materials
About the company:
This company is a leading Pakistani home solutions company founded in 1999, with showrooms in Lahore, Faisalabad, and Islamabad. We offer a comprehensive range of tiles, ceramics, sanitary fittings, modular kitchens, and construction materials, backed by deep sourcing relationships with manufacturers in China and Europe.