Assistant Manager

Key Responsibilities **1\. Executive \& Operational Support** * Manage the COO’s calendar, meetings, and daily priorities * Prepare reports, presentations, and briefing materials * Assist in tracking key operational initiatives and projects * Maintain confidentiality of sensitive business information **2\. Client Acquisition \& Business Development** * Identify and approach potential clients through various channels * Support the development and execution of business growth strategies * Prepare proposals, presentations, and pitches for new clients * Build and maintain a strong sales pipeline **3\. Client Relationship Management** * Serve as a point of contact for clients and ensure high\-quality service delivery * Maintain long\-term relationships with clients to ensure retention and satisfaction * Address client queries, concerns, and feedback in a timely manner * Coordinate with internal teams to meet client requirements **4\. Communication \& Coordination** * Act as a liaison between the COO, clients, and internal departments * Draft professional emails, reports, and business correspondence * Facilitate clear communication across teams to ensure alignment **5\. Reporting \& Performance Tracking** * Monitor client acquisition metrics and business performance indicators * Prepare regular reports on sales, client engagement, and operational progress * Maintain CRM data and ensure accurate record\-keeping **6\. Process Improvement** * Identify opportunities to improve client onboarding and service processes * Support implementation of efficient workflows and systems Key Competencies * Excellent verbal and written communication * Client\-focused mindset * Sales and negotiation skills * Strong organizational and time management abilities * Problem\-solving and decision\-making skills Preferred Skills * Experience in client acquisition or sales roles * Exposure to working with senior leadership * Analytical skills for tracking business performance Work Environment * Dynamic and target\-driven environment * Requires interaction with clients and cross\-functional teams * May involve travel for client meetings