Assistant Director of Rooms

**Assistant Director of Rooms – Luxury Hospitality** **Location:** Miami Beach, FL **Compensation:** $130,000 – $140,000 base \+ 10% bonus **Benefits:** $10,000 relocation assistance, PTO, 401(k), full health benefits We are recruiting for a premier luxury hotel in Miami Beach and are seeking an experienced **Assistant Director of Rooms** to join the executive leadership team. This is a high\-impact operational role within a luxury brand environment, ideal for candidates with prior experience in world\-class hotel group The successful candidate will be responsible for driving excellence across all Rooms Division functions, ensuring seamless guest experiences, operational efficiency, and consistent delivery of five\-star service standards. This role requires a strong leader who thrives in a fast\-paced luxury environment and has a proven track record of developing high\-performing teams. **Key Responsibilities** * Provide leadership and operational oversight across **Front Office, Concierge, Guest Services, and Housekeeping** departments, ensuring alignment with luxury brand standards. * Drive exceptional **guest satisfaction scores** , proactively identifying and resolving service gaps before they impact the guest experience. * Support the Director of Rooms in managing **budgeting, forecasting, labour planning, and cost controls** , ensuring strong financial performance while maintaining service excellence. * Lead recruitment, training, and development initiatives to build a high\-performing, guest\-centric team culture rooted in luxury hospitality standards. * Collaborate closely with Executive Committee members and hotel leadership on **strategic initiatives, service enhancements, and property\-wide projects** . * Ensure operational consistency, brand compliance, and attention to detail across all guest touchpoints. * Act as a key decision\-maker in daily operations, supporting smooth coordination between departments and resolving operational challenges in real time.