Rafael D. Rivera Rivera

Rafael D. Rivera Rivera

Orlando, Florida, United States • 0 connections
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About
Motivated and versatile professional seeking a role in customer service or operations where I can apply my bilingual communication skills, hands-on experience, and dedication to excellence.
Experience
Customer Service Representative

Tetra Tech

December 2024 - June 2025

- Delivered high-quality customer support and resolved inquiries efficiently - Maintained accurate records and assisted with clerical tasks

Customer Service Representative

Asurion

April 2024 - November 2024

- Handled customer calls and provided technical support for mobile devices - Processed service requests and ensured timely resolution

Passenger Service Agent

Bags, INC / Sort LLC

September 2022 - April 2024

- Assisted passengers with locating luggage and rental vehicles - Provided directions and ensured timely arrival at gates - Delivered exceptional customer service in a fast-paced airport environment

Skills
Advanced
Bilingual Communication Communication Multitasking
Intermediate
Basic Accounting Computer Repair Hand Tools & Maintenance Equipment Microsoft Office Security Guard Training
Contact Information
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  • Location
    Orlando, Florida, United States
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