NIKKY JETHWANI

- Analysed an 800+ account Salesforce database in Excel and recommended which accounts to move to new contracts, deactivate, or mark closed-lost. - Pulled data from Power BI and Salesforce into Excel for daily reports to the recruitment team, working with the senior project manager. - Tracked 1,000+ CAS issuances globally (excluding onshore) and kept visa evidence up to date for nearly 700 student files. - Contacted law firms, local institutions, and HND/BTEC partners across the GCC and Middle East to build the university's visibility in the region. - Supported agent onboarding projects.

- Managed a team of five to a 22% conversion rate and INR 3.5Cr in revenue, reporting KPIs and progress against targets in stakeholder review meetings. - Built a performance tracker in Excel and held monthly one-to-one reviews, which raised average team performance by 8%. - Ran the Ankur Warikoo campaign (free Leverage Edu session for buyers of his book) with the marketing and tech teams, then took the students who came in through the rest of the process.

- Assessed each student's profile and goals, shortlisted countries and universities, and guided them through to enrollment. - Converted 30% of leads, generating INR 2Cr+ in revenue. - Worked with the visa, finance, loan, and operations teams on every case, which kept retention at 98%.

Acrebytes

December 2025 - February 2026

Ran bug testing with the QA team before launch, logging each bug and tracking it with the developers until it was fixed.