BUSHRA SHAHZAIB

BUSHRA SHAHZAIB

Operations Manager at Metatek365 Group

Pakistan • 1 connections
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About
Operations Manager with experience in ERP and outsourcing environments, overseeing end-to-end operations, project delivery, and cross-functional team coordination. I manage recruitment, onboarding, and resource allocation while ensuring efficient execution of client and internal projects. Focused on improving processes, driving execution, and aligning people and operations with business goals.
Experience
Operations Manager

Metatek365 Group

May 2024 - Present

Current

- Established a recruitment process and successfully hired 7 contractors for a key client. - Drive cross-functional projects, ensuring timely delivery of key milestones. - Support the CEO by executing priorities and ensuring team accountability. - Oversee daily operations and improve processes to increase efficiency. - Coordinate teams and stakeholders to remove blockers and ensure smooth delivery.

HR and Recruitment Assistant

Kaizen Group

April 2024 - May 2026

- Led AI adoption, including Fireflies AI, across the business. - Established a recruitment process and successfully hired 50+ candidates. - Supported the separation and setup of independent group entities. - Built the remote employee equipment delivery process from scratch. - Led the migration from StaffCircle to HiBob. - Introduced LinkedIn recruitment to improve candidate quality.

Operational Support | Administrative Assistant

Kaizen Group

September 2022 - April 2024

- Grew the company LinkedIn page from 100 to 8,000+ followers. - Oversaw administrative operations, including records, documentation, and process improvements. - Managed stakeholder communication with clients, vendors, and internal teams. - Drove operational efficiency through data management, research, and project support. - Coordinated scheduling, meetings, budgeting, and internal communications.

Recruiter & Project Management Officer

Career Pakistan

January 2022 - August 2022

- LinkedIn Recruitment: Sourcing and connecting with candidates. - Recruitment Administration: Assisting with project management and scheduling. - Candidate Management: Interview coordination, salary negotiation, requisition management. - Recruitment Strategy: Job analysis, targeted recruiting, job fair organization. - Team Development: Training junior recruiters. - Performance Analysis: Recruitment metrics monitoring.

Junior Administrative Assistant

D Raju's Knowledge Station

January 2020 - September 2022

- Confidentiality & Security: Securely managing sensitive information. - Administrative Support: Enhancing team productivity and streamlining operations. - Policy & Process Understanding: Improved support through knowledge of company procedures. - Document Management: Efficient filing, report generation, and document preparation. - Customer Service & Collaboration: Providing excellent service and working across teams. - Event Coordination & Office Management: Organizing events and maintaining a positive office environment.

Education
Bachelor of Business Administration

Iqra University

January 2017 - January 2021

Skills
Intermediate
ATS Management Confluence Management Jira Management Management Skills MS Office 360 (Word, Excel, PowerPoint) Payroll administration Social Media Marketing Staff hiring and recruitment Talent recruitment
Contact Information
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