Adharsh S

- Established the organizational structure for a 700+ member annotation division, defining reporting hierarchies, ownership models, and operational governance. - Built performance management frameworks, introducing standardized KPIs, productivity tracking, and quality scorecards across multiple projects. - Created escalation, communication, and stakeholder management processes, improving operational transparency and decision-making. - Introduced workforce planning and resource allocation mechanisms to optimize utilization across projects and teams. - Standardized quality assurance workflows, enabling consistent delivery across large-scale AI annotation programs. - Developed leadership layers and succession pipelines, reducing dependency on individual contributors and improving operational scalability. - Established SOPs, documentation standards, and knowledge management systems from the ground up. - Implemented governance routines including business reviews, RCA/RCCA frameworks, and operational reporting structures. - Transformed an unstructured annotation function into a scalable operation capable of supporting enterprise AI and LLM projects.

- Led end-to-end delivery of NVIDIA data annotation and LLM training projects. - Managed 150+ annotators across 4 concurrent projects, ensuring quality, SLA adherence, and throughput. - Acted as primary escalation point for annotation tools, workflows, and guidelines clarifications. - Designed and implemented training programs, QA systems, and performance tracking frameworks. - Collaborated with cross-functional teams (QA, Data Scientists, Customer) to improve workflows and delivery efficiency.

- Successfully initiated, developed, and deployed new content products while also revamping existing ones, generating an additional revenue opportunity. - Contributed to the development and deployment of an in-house LLM with Retrieval-Augmented Generation (RAG) features. - Played an integral role in the team that successfully onboarded one of the largest digital agencies in the USA. - Introduced editorial guidelines and best practices for both the internal team and partner agencies. - Edited over 500 web copy and 2,000+ blogs.

- Dedicated Writer for High-Touch and New Client. - Drafted web copies for over 750 businesses, showcasing versatility and a deep understanding of various industries.

- Covered 10 hospitals and successfully helped reposition Apollo Hospitals as the leading healthcare provider in Chennai. - Collaborated with international ad teams of major brands to develop global branding strategies.

- Conducting in-depth research on academic-related topics to develop original content.

B.Tech

Anna University BIT Campus, Tiruchirapalli

January 2014 - January 2018

Field: Pharmaceutical Technology