JOANA EMILIE DA SILVA

- Responsible for supporting and optimizing the sales process through data analysis and performance reporting. - Provide operational support to the sales team, ensuring alignment between marketing, engineering, and operations. - Assist in the management of public and private tenders, coordinating internal teams to ensure timely and accurate submissions. - Support the sales forecast process, providing data-driven insights to improve accuracy and planning.

- Temporary position covering a maternity leave within the Sales Operations team. - Managed customer requests and coordinated with production and logistics teams. - Responsible for preparing quotations and proposals related to engineering changes in vehicle systems.

- Cultivated and maintained strong client relationships throughout the post-sales process, ensuring satisfaction and continued collaboration. - Managed EV charger delivery projects end-to-end, from purchase order initiation to logistics and client coordination. - Monitored project costs and timelines to ensure delivery within budget and schedule.

- Responsible for business development in the renewable energy sector, managing end-to-end recruitment processes for engineering and operations roles. - Supported clients in identifying, engaging, and hiring top talent for middle and senior management positions.

- Conducted market research on Renewable Energy Communities in Portugal, analyzing regulatory frameworks, demand, and consumer behavior. - Assisted in developing partnerships for Bizay Group’s marketplace, building strategic collaborations to enhance business reach.

- Established and maintained relationships with key clients in the real estate industry to understand their goals and challenges. - Developed strategic account plans focused on driving revenue growth and customer retention.

- Supported the development of solar energy proposals with a focus on integrating EV chargers for B2B clients. - Collaborated with technical and sales teams to prepare competitive tender submissions. - Gathered market insights to tailor proposals according to client requirements and energy needs.

Postgraduate

Institute of Engineering of Lisbon (ISEL)

January 2019 - December 2020

Field: Renewable Energy Management and Engineering