RAFAELA MAE M. YABUT

RAFAELA MAE M. YABUT

Graphic Designer | Social Media Manager at Hills of Glory Mabalacat

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About
Detail-oriented and multi-talented professional with experience in graphic design, social media management, and administrative support. Skilled in efficiently managing tasks and customer relations in fast-paced environments. Committed to delivering high-quality results and continuous professional growth.
Experience
Executive Assistant | Graphic Artist | Social Media Manager

Freelance

June 2025 - April 2026

- Administrative support to executives. - Video editing and digital content production. - Collaborated with the marketing team to produce creative visual assets.

Virtual Assistant

Freelance

December 2023 - July 2024

- Efficiently manage administrative tasks remotely to support seamless operations. - Performed accurate data entry of customer and client information into internal systems and spreadsheets.

Graphic Designer | Social Media Manager

Hills of Glory Mabalacat

June 2023 - Present

Current

- Creating graphics including illustrations, layouts, etc. - Apply creativity and design skills to generate identity.

Support Advisor

TaskUs LizardBear

May 2023 - December 2023

- Gathering client data and service expertise. - Assisted in preparing reports and summaries through data extraction and analysis from system records.

Cold Caller

REI Accelerator

January 2023 - June 2024

- Use scripts to provide information about product’s features, prices, etc., and present their benefits. - Verified and cross-checked information to maintain high data accuracy and integrity.

Content Reviewer

ClearSource BPO

April 2022 - May 2023

- Analyzing and reviewing user profiles. - Escalating and or resolving issues.

Retail Specialist

Sutherland Global

April 2020 - April 2022

- Assist customers and providing information. - Resolves customer complaints and concerns. - Top Agent for the Month of September 2021.

Education
Bachelor of Science

Mabalacat City College

September 2022 - August 2026

Field: Information Technology

Skills
Advanced
Customer Service Graphic Design
Intermediate
Data Entry and Data Management Social Media Management Video Editing
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