Aggu Narendar

- Manage end-to-end pipeline operations (ingestion → task creation → annotation → quality control → audit → release) for over 5,000 tasks daily, consistently meeting SLA requirements and throughput targets. - Deliver and manage end-to-end training programs for annotators (onboarding → upskilling → calibration → performance tracking → Tools/project training → project certification → assessments → Audit feedback), ensuring quality standards, SLA adherence, and continuous improvement. - Coordinate completed tasks for structured quality control and audit reviews, enabling double-layer validation, adjudication workflows, and controlled dataset release protocols. - Plan and drive daily throughput and backlog management aligned with capacity models; optimize workforce allocation to maintain high-volume production and achieve delivery SLAs. - Enhance first-pass yield and auto-acceptance rates by analyzing rework trends, refining task design, and improving operator calibration processes. - Collaborate with machine learning teams to support model-assisted labeling workflows; validate pre-label outputs (tool detection, phase recognition, segmentation masks) prior to production deployment. - Monitor and report on quality KPIs, including error rates and rework percentages, ensuring all acceptance thresholds are consistently met. - Conduct root cause analyses (RCA) on annotation defects; implement corrective and preventive measures to minimize quality drift and enhance dataset consistency. - Lead double-labeling programs involving 10%+ of datasets, manage gold set validation efforts, and conduct structured weekly QA reviews to improve inter-annotator agreement by X%. - Track workforce utilization metrics (TOT/Kronos) and monitor shrinkage to optimize resource efficiency and operational effectiveness.

• Managed 40+ associates across LiDAR and visual annotation programs, maintaining 98%+ quality and 100% SLA compliance. • Allocated daily workloads, monitored KPIs, and facilitated stand-ups to ensure smooth execution. • Delivered onboarding and refresher training aligned with evolving client guidelines. • Built dashboards and reports using Excel, Tableau, Power BI, and Google Sheets. • Acted as client liaison, ensuring alignment on deliverables and timelines.