Transport Executive

**JOB PROFILE :** * a) Qualification (E): Degree * b) Industry Type: Reputed IT Industry * c) Overall Experience: 3 – 5 years * e) Technical Skills (E): MS Office \& Mail communication * f) Generic Skills (E): Good Communication and Interpersonal skills * g) Behaviours: Achievement level, Teamwork, Learning attitude \& Positive thinking **JOB AIM** : To provide transport office duties in ensuring an efficient \& appropriately controlled transport services as par JLL policies and processes. **Responsibilities:** * Plan, direct, and coordinate transportation operations and logistics. * Own day\-to\-day employee transport operations for assigned shifts/routes to meet SLA (on\-time pickup/drop, minimal cancellations, safe rides). * Use the TMS (Transport Management System) to manage roster uploads, route planning, trip creation, vehicle allocation, and trip closure with accurate passenger and location data. * Monitor live operations (where enabled): trip status, delays, no\-shows, ad\-hoc requests, and take corrective actions with transporter/driver control room. * Manage transport vendor performance: fleet availability, driver behaviour, vehicle hygiene, GPS compliance, breakdown response, and escalation handling; maintain scorecards. * Ensure safety \& compliance: driver/vehicle document validity, onboarding checks, adherence to safety SOPs (especially for late\-night/ladies safety requirements where applicable), incident/near\-miss reporting, and audit\-ready records. * Transport SLA: Participate in weekly SLA of transport and ensure the closer of observations. * Handle employee support: respond to transport queries/complaints, coordinate reroutes, ensure timely communication on delays, and close tickets in TMS/helpdesk with proper notes. * Own billing \& finance via TMS: verify trip counts, rates, exceptions, and supporting proofs; coordinate with Finance Executive/Central Finance for invoice validation and on\-time closure. * Produce and publish MIS from TMS: on\-time performance, cancellations, utilization/occupancy, cost per trip, exceptions, complaints, and vendor SLA adherence; run weekly/monthly governance reviews. * Maintain accurate records of transportation activities.