Title Specialist, Used Car Operations

**What To Expect** Tesla is seeking a Title Specialist within the Used Car Operations business. This team is responsible for ensuring seamless title transfers for all acquired vehicles across North America. As a Title Specialist, you join a large and highly effective team tasked with efficiently and accurately processing all vehicle title transfers. This complex and administrative role requires high agency, a detailed and organized mindset, excellent communication skills, positive and collaborative attitude, and a track record of excelling in a high\-volume administrative role. You learn fast, take directions well, maintain a hyper\-focused workflow, and are highly organized. Title Specialists are the core of the team and keep the entire trade\-in and used vehicle business turning. **What You'll Do** - Efficiently process administrative tasks for mail and vehicle title transfers, including opening mail, organizing, scanning, filing, reassigning, and shipping documents - Identify, log, and resolve title or document issues by following up on actions, researching internal/external databases, and ensuring completion while upholding state and federal compliance - Physically reassign ownership on state\-specific vehicle titles with zero errors and complete DMV applications for duplicates, corrections, and title brands - Document tasks, notes, and log productivity metrics in internal databases while navigating systems to gather additional data from vendors as needed - Organize and package titles daily for shipment to auctions or buyers, maintaining an expert\-level understanding of the team’s filing system and vendor shipment matrix - Manage multiple administrative tasks throughout the day, keep an organized and tidy workstation, while staying focused to meet productivity targets (e.g., tasks per hour) - Monitor emails and chat channels throughout the day for team updates and review and implement key changes requested with accuracy and immediacy **What You'll Bring** - 3\+ years of professional experience, preferably in a highly administrative role - Bachelor's degree preferred - Prior experience in an administrative and/or compliance related role, DMV/dealership, or vehicle registration/titling is required - High agency, attention to detail, organization, and excellent verbal and written communication - Must be able to read/write English clearly and legibly - Intermediate experience with Microsoft Office Suite (Excel, Outlook, Word, Teams) - Notary designation is required but can be obtained after hire (paid by Tesla) **Benefits** **Compensation and Benefits** Along with competitive pay, as a full\-time Tesla employee, you are eligible for the following benefits at day 1 of hire: + Medical plans \> plan options with $0 payroll deduction + Family\-building, fertility, adoption and surrogacy benefits + Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution + Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High\-Deductible medical plan with HSA + Healthcare and Dependent Care Flexible Spending Accounts (FSA) + 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits + Company paid Basic Life, AD\&D + Short\-term and long\-term disability insurance (90 day waiting period) + Employee Assistance Program + Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays + Back\-up childcare and parenting support resources + Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft \& legal services, and pet insurance + Weight Loss and Tobacco Cessation Programs + Tesla Babies program + Commuter benefits + Employee discounts and perks program