Accepting Applications
Full-time
On-site
LinkedIn
Posted 1 week ago
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0 applications
Job Description
**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**
Would you like to become part of the world's most international company?
A company that pioneered cross\-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
**Your Responsibilities**
* Manage a portfolio of customers and potential customers.
* Act as the customers’ main point of contact, by liaising closely with the relevant departments within DHL to ensure that their queries, problems or issues are dealt with appropriately.
* Develop an annual/weekly customer call cycle (planned and unplanned maintenance) to secure committed orders with new and existing customers to ensure that agreed targets are achieved.
* Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximize growth within the existing customer base.
* Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
* Conversion of qualified leads into customers (first time buyers), develop and penetrate existing accounts (retention and development).
* Continually develop knowledge of DHL’s products/services and general commercial awareness in order to provide the best possible solutions to the customers.
**YOUR PROFILE**
* Bachelor Degree (or equivalent).
* 3\-5 years’ experience in a consultative selling environment within the service industry.
* Strong interpersonal, communication and business development skills.
* Able to meet deadlines and targets in a challenging environment.
* Should be able to focus on identifying and understanding each customer’s needs. Expresses and acts on desire to assist customers in an efficient and friendly manner.
* Proficient in MS Office applications.
**OUR OFFER**
* Strong career support in an international environment.
* Great culture and colleagues.
* Multifarious benefit program.
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!