Talent Acquisition Manager

**About Multiinsight** Multiinsight is a Shopify \& eCommerce Growth Agency helping brands grow through Shopify Development, CRO, A/B Testing, Email Marketing, Klaviyo, and Paid Media. Learn more: Website: https://www.multiinsight.com/ LinkedIn: https://www.linkedin.com/company/multiinsight\-shopify\-agency/ Instagram: https://www.instagram.com/multiinsight/ **About the Role** As the Talent Acquisition Manager, you will own the entire recruitment function and serve as a strategic hiring partner to leadership. You will be responsible for building robust talent pipelines, identifying and engaging top talent, managing the end\-to\-end hiring process, and ensuring an exceptional candidate experience. Beyond recruitment, you will also oversee key HR operations including onboarding, offboarding, attendance management, employee documentation, and day\-to\-day people operations. The ideal candidate combines strong recruitment expertise with excellent communication, stakeholder management, negotiation skills, and a deep understanding of what great talent looks like within an eCommerce or digital marketing agency environment. **Roles \& Responsibilities** **Talent Acquisition \& Recruitment** * Manage the full recruitment lifecycle from workforce planning and job postings through offer negotiation and successful onboarding. * Build and maintain strong talent pipelines for current and future hiring needs across multiple departments. * Source candidates through LinkedIn, job boards, referrals, networking, communities, outbound sourcing, and other creative recruitment channels. * Conduct detailed screening interviews to assess technical capabilities, experience, cultural alignment, and growth potential. * Partner closely with department heads and leadership to understand hiring needs, team structures, and ideal candidate profiles. * Provide hiring managers with regular updates regarding pipeline health, candidate progress, hiring challenges, and market insights. * Develop proactive sourcing strategies to attract high\-quality talent before positions become urgent. * Lead and continuously improve the candidate experience from first interaction through onboarding. * Manage multiple open positions simultaneously while maintaining speed and quality of hiring. * Drive offer negotiations and candidate closing processes. * Ensure hiring timelines are met and critical positions are filled efficiently. * Stay updated on recruitment best practices, talent market trends, compensation benchmarks, and competitor hiring activity. * Create and optimize recruitment processes, scorecards, interview frameworks, and hiring workflows. * Track and report key recruitment metrics including: * Time\-to\-Fill * Time\-to\-Hire * Offer Acceptance Rate * Source Effectiveness * Hiring Funnel Conversion Rates **Positions You Will Typically Hire For** * Shopify Developers * CRO Specialists * Email Marketing Specialists * Klaviyo Experts * Meta Ads Specialists * Media Buyers * Sales Representatives * Business Development Representatives * Social Media Managers * Content Marketers * Copywriters * Video Editors * Graphic Designers * Account Managers * Project Managers * Operations Team Members * Leadership and Management Roles **Onboarding \& Employee Experience** * Own and manage the onboarding process for all new hires. * Ensure a seamless transition from candidate to team member. * Coordinate onboarding schedules, documentation, system access, and training requirements. * Conduct orientation sessions and ensure new employees understand company policies, expectations, and culture. * Partner with managers to ensure successful integration of new hires during their first 90 days. * Gather onboarding feedback and continuously improve the employee onboarding experience. **HR Operations \& People Management** * Maintain employee records and HR documentation. * Monitor attendance, punctuality, leave records, and employee compliance with company policies. * Address basic employee relations and day\-to\-day HR concerns. * Support employee engagement and culture\-building initiatives. * Assist leadership in implementing HR processes and organizational improvements. * Ensure HR records remain organized, accurate, and up to date. **Offboarding \& Employee Transitions** * Manage employee offboarding processes professionally and efficiently. * Coordinate exit interviews and collect employee feedback. * Ensure company assets, system access, and documentation are properly managed during employee exits. * Maintain accurate records related to employee transitions. * Identify trends and insights from employee departures and provide recommendations to leadership. **Requirements** **Must\-Have Qualifications** * 3\+ years of Talent Acquisition or Recruitment experience. * Experience managing end\-to\-end hiring processes independently. * Proven success recruiting for digital marketing, creative, technical, sales, and operational roles. * Strong sourcing skills and ability to build talent pipelines proactively. * Excellent interviewing and candidate assessment capabilities. * Exceptional communication, relationship\-building, and stakeholder management skills. * Strong negotiation and candidate\-closing abilities. * Ability to manage multiple vacancies simultaneously in a fast\-paced environment. * Highly organized with strong attention to detail. * Strong problem\-solving mindset and sense of ownership. **What We're Looking For** We're looking for someone who: * Understands how exceptional agency teams are built. * Can identify high\-performers beyond what's written on a resume. * Moves quickly without compromising hiring quality. * Is highly resourceful, proactive, and execution\-focused. * Takes ownership of hiring outcomes and solves problems independently. * Understands our vision and can translate it into hiring decisions. * Acts as a trusted talent partner to leadership. * Is passionate about helping people and organizations grow. **Why Join Us?** * **Fast\-Paced Growth** – Work with leading eCommerce brands and exciting Shopify growth projects. * 📍 **On\-Site Collaboration** – Join our team at our Gulberg Greens, Islamabad office. * **Career Development** – Gain hands\-on experience and grow within the eCommerce and agency space. * **Team\-Driven Culture** – Work in a collaborative environment where your ideas and contributions matter. * **Learning \& Leadership Exposure** – Receive mentorship and exposure to recruitment, operations, project management, and eCommerce growth strategies.