Senior HR Generalist (Benefits & HR Operations)

**About the Company** Thrively is partnering with one of our long\-standing clients, a private equity–backed healthcare technology company that supports mission\-critical workflows across the healthcare ecosystem. The company is established, values\-driven, and operates in a complex, multi\-state, regulated environment. They are investing in strengthening their internal HR infrastructure as they transition away from a PEO model and bring more ownership in\-house. **About the Role** This is a hands\-on, execution\-oriented HR role with a strong focus on benefits ownership, payroll execution, and HR operations. You’ll partner closely with HR leadership and managers across the business to ensure: * Benefits programs are well\-managed and scalable * Payroll is executed accurately and consistently * Managers are supported with practical, compliant HR guidance This is not a purely employee relations role — it’s an **HR operator role** for someone who enjoys owning core HR functions and being close to the work. **What You’ll Be Responsible For** **Benefits Ownership (Core Focus)** * Own and manage benefits programs end\-to\-end, including: * Broker and vendor relationships * Open enrollment execution * Ongoing administration and improvements * Help evolve benefits offerings as the company brings more HR ownership in\-house **Payroll Ownership** * Share responsibility for payroll execution, including: * Processing payroll every other pay cycle * Running off\-cycle / one\-off payrolls as needed * Ensure accuracy across employee changes (new hires, terminations, leaves) * Partner closely with internal stakeholders to maintain smooth, compliant payroll operations **HR Operations \& Compliance** * Administer and interpret HR policies in alignment with federal, state, and local employment laws * Apply strong employment law knowledge in day\-to\-day decision\-making * Monitor legislative changes and proactively flag risks or needed updates * Support audits, reporting, and operational improvements **Manager Partnership \& Employee Support** * Maintain a regular cadence with managers to provide proactive HR support * Coach managers on: * Performance management * Documentation and corrective action * Compliance considerations (e.g., ADA, leave, employee risk areas) * Support employee relations matters, with more complex issues handled by HR leadership **Training, Culture \& Enablement** * Design and deliver training (e.g., manager fundamentals, feedback, compliance topics) * Ensure managers feel confident handling people\-related issues appropriately * Champion company values through HR programs and day\-to\-day interactions **Projects \& Continuous Improvement** * Lead or contribute to HR initiatives (policy updates, process improvements, system enhancements) * Identify opportunities to improve workflows and the employee/manager experience **What Success Looks Like** In the first 6–12 months: * Benefits programs are running smoothly and fully owned internally * Payroll is accurate, timely, and low\-friction * Managers feel supported, informed, and proactive * HR processes are more efficient, consistent, and scalable * Compliance risks are identified early and handled appropriately **Who This Role Is Right For** This role is a strong fit for someone who: * Has **strong benefits administration experience** and enjoys owning it end\-to\-end * Has hands\-on **payroll experience** and is comfortable executing it regularly * Brings solid **employment law knowledge** and applies it practically * Enjoys being a **builder and operator** , not just an advisor * Is comfortable working closely with managers and coaching them proactively * Prefers **ownership and execution** over high\-level strategy **Qualifications** **Required** * Bachelor’s degree and 4\+ years of HR Generalist experience * PHR/SPHR or SHRM\-CP/SHRM\-SCP certification * Direct experience with: * **Benefits administration (required)** * **Open enrollment (required)** * **Vendor/broker management (required)** * Experience **processing payroll and supporting payroll operations** * Strong working knowledge of employment laws and HR best practices * Excellent written, verbal, and interpersonal communication skills * Ability to manage multiple priorities in a fast\-paced environment **Preferred** * Experience supporting employees across multiple U.S. states * Experience transitioning away from a **PEO (e.g., TriNet)** * Experience in a **private equity–backed or high\-growth environment** * Familiarity with tools such as Greenhouse, 360Learning, or similar systems **Why This Role Is Compelling** * High ownership over **core HR functions (benefits \+ payroll)** * Opportunity to help build HR infrastructure as the company evolves * Strong partnership with leadership and visibility across the business * Work in a **stable, scaled company with meaningful impact in healthcare**