(Senior) Account Manager, Managed Clients

**At Testronic, we don't just provide services; we architect quality.** We are moving beyond traditional QA into Outcome\-Led Governance. **We are looking for a (Senior) Account Manager, Managed Clients, a high\-level consultant and commercial driver who can navigate the complexities of AAA game development to deliver measurable ROI.** You aren't here to manage a desk; you are here to lead a transformation in how our clients view Quality, Localization, and Risk. **Key Responsibilities** * **Own the Strategic Roadmap:**  Shift the relationship from "vendor" to "partner" by aligning Testronic's capabilities with the client's long\-term product ROI * **Drive Outcome\-Led Growth:**  Identify and execute complex cross\-sell opportunities that solve structural quality bottlenecks and mitigate high\-stakes development risks * **Navigate Complex Stakeholder Maps:**  Build and influence networks across Client Leadership (CTOs, Studio Heads) and Production, ensuring Testronic is integrated into the decision\-making loop * **Implement Quality Governance:**  Lead the adoption of "Shift Left" readiness and design frameworks, challenging client status quo when processes threaten delivery or player experience * **Translate Data into Value:**  Shift reporting from "Reactive KPIs" (bug counts) to "Leading Indicators" (risk heat\-maps), providing actionable business intelligence * **Bridge the Dev\-Ops Divide:**  Collaborate with internal Ops and PMs to ensure "Quality by Design" is executed, holding all teams accountable to shared outcomes * **Market Intelligence Advocacy:**  Act as a "Thought Partner," advising clients on how to evolve strategies ahead of industry shifts like AI integration and the $100 game economy **Requirements** * **Strategic Sales Excellence:**  5\+ years of consultative account management in AAA games/tech. Proven track record of value\-based selling, not price\-cutting * **Technical Fluency (Mandatory):**  Deep understanding of the SDLC and QA/Loc methodologies. You must speak "Technical Director" fluently * **The Challenger Mindset:**  A documented history of identifying client bottlenecks and pitching unconventional solutions. You are the "expert in the room." * **Analytical Narrative Power:**  Ability to synthesize complex production data into a compelling story of risk mitigation * **Operational Bridge\-Building:**  Experience aligning client expectations with internal delivery to protect both margins and reputation * **Commercial Assertiveness:**  Superior negotiation skills and a "results\-first" orientation **Benefits** * **Industry Influence:**  Shape the quality strategy for the world's most recognized entertainment brands * **High\-Stakes Autonomy:**  A dynamic, international environment where strategic impact is rewarded over mere activity * **Growth:**  Access to senior leadership and mentorship in a company defining the future of QA * Competitive compensation with performance\-based incentives.