Senior Account Manager (FMCG)

**Manpower are currently seeking an interim Senior Account Manager (FMCG) to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben \& Jerry's, Cornetto and Wall's, and become an integral part of their fast\-paced FMCG environment.** **The position is based in Kingston upon Thames, Surrey. This is a full\-time temporary role to run until end of December 2026 with strong possibility of extension, requiring 36\.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying £61,600 – £77,000 per annum, pro rata, depending upon experience.** **The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements.** The Magnum Ice Cream Company (formerly part of Unilever) is now a standalone EUR 7\.9 billion publicly listed business focused on growth, innovation and creating extraordinary ice cream experiences. **JOB PURPOSE** This is an exciting opportunity to join the UK\&I Ice Cream customer team, supporting one of the largest ice cream markets in Europe across Retail, Out\-of\-Home and D\-COMM channels. The role sits within the In\-Home Customer Development team, managing over 70% of the total business. The Controller will be the first point of contact for customers, responsible for end\-to\-end customer execution, OMNI channel performance, and building strong standalone customer relationships during and beyond the de\-merger process. **KEY RESPONSIBILITIES** * Build strong and sustainable customer relationships * Develop and execute customer business plans delivering growth, market share and profitability * Manage day\-to\-day contact with customer buyers, supply chain, shopper marketing and internal commercial/brand teams * Negotiate trade terms, funding and agreements in line with company strategy * Manage customer events including product launches, pricing changes and trade term resolutions * Develop strategic customer business plans alongside Category Managers and Shopper Marketing * Deliver integrated category promotional plans and sell plans into customers * Manage promotional and non\-promotional customer investment, ensuring agreements are documented correctly * Work with Commercial Executives to complete promotional administration * Support new product launches including customer sell\-in and sample management * Ensure effective in\-store activation of promotions and range reviews * Manage customer P\&L, investments, accruals and pricing * Monitor in\-month performance versus forecast with Customer Business Managers and Customer Operations * Ensure compliance with agreed trade terms and resolve breaches where required * Deliver turnover and Business Building Terms targets * Support S\&OP forecasting, business planning, sales updates, in\-store tracking and price claim management * Manage customer administration including pricing, rebates, promo proposals, contracts and trade terms **SKILLS, EXPERIENCE \& QUALIFICATIONS** * Previous customer/account management experience within a CAM role with strong commercial experience with P\&L management * Strong commercial acumen and ownership of account performance. Must have a good grip of P\&L. * Ability to manage commercial and promotional plans * Strong communication skills and the ability to quickly build rapport internally and externally * Proven negotiation skills * Strategic thinking and a forward\-looking, visionary mindset * The successful candidate will take ownership of the account, including planning and execution, with some administrative support available.