Job Description
Job Title: Sales Manager – Freight Forwarding (Air \& Ocean Freight)Job Summary
We are seeking an experienced and commercially driven Sales Manager to lead business development while contributing to freight pricing and procurement activities. The role requires a professional who can independently manage customer acquisition, revenue growth, carrier relationships, and commercial development across Air Freight and Ocean Freight products.
The ideal candidate will have strong market connections with shipping lines, airlines, NVOCCs, co-loaders, and logistics partners, enabling them to secure competitive rates while driving business growth. This position combines strategic sales responsibilities with strong commercial and market knowledge.
Key ResponsibilitiesSales \& Business Development
- Drive new business acquisition for Air Freight, Ocean Freight, and integrated logistics solutions.
- Build and maintain a strong sales pipeline through prospecting, networking, referrals, and market intelligence.
- Conduct customer meetings, presentations, and negotiations to secure new business opportunities.
- Identify high-potential customers and key trade lanes for business expansion.
- Develop long-term relationships with customers and key decision-makers.
- Collaborate with operations and customer service teams to ensure seamless onboarding and customer satisfaction.
- Implement growth strategies for existing accounts.
Pricing \& Procurement
- Develop competitive pricing strategies aligned with market conditions and company objectives.
- Maintain strong relationships with shipping lines, airlines, NVOCCs, co-loaders, and overseas logistics partners/Agents.
- Monitor freight market trends, capacity fluctuations, seasonal demand patterns, and trade lane developments.
- Identify opportunities for cost optimisation and procurement efficiency.
- Ensure pricing compliance with company policies and commercial guidelines.
Requirements
- Minimum 7–10 years of experience in Freight Forwarding, Logistics Sales, Pricing, or Commercial Management.
- Proven experience managing both Freight Sales and Pricing functions.
- Strong network and established relationships with shipping lines, airlines, NVOCCs, co-loaders, Overseas agents, and logistics service providers.
- Demonstrated success in achieving sales targets, customer acquisition, and revenue growth.
- Experience in Air Freight and Ocean Freight pricing and procurement.
- Excellent negotiation and commercial decision-making skills.
- Experience managing sales pipelines and customer portfolios.
Preferred Qualifications
- Experience working with international freight forwarding or multinational logistics organisations.
- Bachelor's Degree or Master's Degree in any discipline.
- International trade regulations and multimodal transportation.
Key Skills
- Freight Sales \& Business Development
- Air Freight Pricing \& Procurement
- Ocean Freight Pricing \& Procurement
- Carrier \& Vendor Relationship Management
- Trade Lane Development
- Customer Acquisition \& Retention
- Revenue Growth Strategy
- Pipeline Management
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KPI Focus Areas
- Monthly Sales Revenue
- Gross Profit Achievement
- New Customer Acquisition
- Customer Retention \& Account Growth
- Lead-to-Customer Conversion Ratio
- Quotation Conversion Rate
- Pricing Competitiveness \& Margin Performance
- Carrier Procurement Savings
- Trade Lane Growth
- Quotation Turnaround Time
- Strategic Carrier Relationship Development
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