Sales Manager Nordic & Baltics

RDM Group is looking for **Sales Manager Nordic and Baltics** to join the Sales WCL team. The **Sales Manager is in charge of selling the RDM GD** (mostly Fiskeby brand) product portfolio in the specific area (Nordic \& Baltics) of reference to the portfolio customers and/or to the new customers. He/She **defines and implements the Sales Region business strategy** in accordance with objectives of economic profitability and the general strategy determined by the North \& East Europe Sales Director. He/She is the **interface between the customers, internal services and the mills** . He/She collaborates with Regional TCS in investigating new customers needs. **Reports To:** East Europe Sales Director **Accountabilities:** * Contribute to define the **budget of the plant** (tonnage and selling price); sell to assigned customers in order to achieve the budget (tons and spread); * **Identify the decision\-makers and establish the relationships with the buyer or the manager at the customer** . Analyse gaps and define corrective actions sales and manage claims with mill support * **Support on customers delivery** helping the sales assistants. * Deployment to support the long\-term Strategy of the Group, across the area and assigned customers. * **Key Customer relationships, negotiating approach and business development.** Responsible for establishing and maintaining good customer relations. * Understand the **needs of customers, provide technical solutions based on internal services and enhance the range of products.** * Costumer service: establish service standards that ensure consistent service deliver improvement across the Mill network. This will actively involve: Service Centre, Supply Chain, Mills and Customers. * Work closely with colleagues in Supply Chain and Manufacturing to deliver the planned volumes. Manage any variations to plan with customers to maintain service quality. * **Develop detailed knowledge of the market, customer needs and trends.** Provide insight to management colleagues on emerging trends * Ensure the implementation of the Communication Strategy to support the delivery of the business goals. * **Organise factory visits for clients in Her’s/His portfolio, analyse and suggest optimisations for the processing of customers.** * Responsible for managing ‘Old stock’ to reduce levels of Working Capital, monitoring and acting on budget deviations through challenging the forecast, production allocations and overall despatches. * In coordination with supervising Manager and Credit Manager analyse and agree customer credit policy. * Involved with the Credit Manager in case of payment problems and the recovery of the pending, seeks solutions to guarantee the recovery. **Requirements:** * Degree Level, ideally with Business Professional Post Graduate qualification * At least 10 years in Sales role within a Paperboard and/or Converting company * Good knowledge of English. Knowledge of another language is a plus * Excellent written and verbal communication skills and teamwork. **Location:** Sweden (availability to travel) **Only those candidates selected for interviews will be contacted.** *RDM Group is an equal opportunity employer. We are committed to providing an accessible, inclusive, open and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientation, gender identity, needs and expectations, helping all individuals to make the most of their professional potential.*