Job Description
Our client Petrosin Engineering Pvt Ltd is looking for a Restaurant Manager in REMOTE
Petrosin Engineering Pvt Ltd is seeking a highly motivated and experienced Restaurant Manager to oversee operations at its premium restaurant located in the M-1 Motorway Service Area. This role demands a professional with a strong background in managing high-quality dining establishments offering both Pakistani and Western cuisine. The ideal candidate will ensure exceptional customer service, maintain rigorous food quality standards, and drive operational efficiency while meeting sales and profitability targets. This position requires a deep understanding of restaurant operations, including food safety, inventory management, and staff supervision. The Restaurant Manager will be responsible for the seamless day-to-day management of the restaurant’s kitchen, service, and cashier teams. By preparing staff schedules and conducting regular training sessions, the manager will foster a high-performing team and maintain service excellence. This role involves close collaboration with senior management to continuously improve restaurant performance and customer satisfaction. While this position does not include managing a team directly, strong leadership and communication skills are critical to motivate staff and deliver an outstanding dining experience.
Qualification
Bachelor's Degree or Master's Degree in Hospitality Management, Hotel Management, Business Administration or a related discipline. Professional hospitality certifications will be an added advantage.
Experience Minimum 7 years of progressively responsible experience in restaurant management, including at least 3 years as Restaurant Manager or Assistant Restaurant Manager in a reputable restaurant, hotel or food chain.
Experience managing restaurants serving both Pakistani and Western cuisine will be preferred.
Responsibilities
- Manage all daily operations of the restaurant to ensure smooth and efficient service delivery.
- Supervise and coordinate the activities of kitchen, service, and cashier staff to maintain high service standards.
- Maintain food quality, hygiene, and presentation to comply with established company policies and health regulations.
- Ensure excellent customer service by promptly addressing and resolving customer feedback and complaints.
- Monitor food costs, labor expenses, and inventory levels, minimizing wastage through effective purchasing and control.
- Prepare staff duty rosters and organize training sessions to enhance team performance and knowledge.
- Achieve sales targets and manage profitability through strategic planning and operational control.
- Ensure full compliance with food safety, health, and hygiene regulations.
- Compile daily, weekly, and monthly management reports detailing operational performance and financial metrics.
- Collaborate with senior management to develop strategies aimed at improving restaurant operations and enhancing guest satisfaction.
- Apply strong problem-solving and decision-making skills to resolve operational issues efficiently.
- Utilize computer literacy skills, including Microsoft Excel, Word, and POS systems, to support operational tasks.