Reservation Assistant – Travel and Tourism

**Position Title:** Reservations Assistant **Employment Type:** Full Time **Job Location:** Dubai **About the Client:** A Dubai\-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide. **Job Description:** \- Handle reservations for flights, hotels, tours, and holiday packages accurately and efficiently using travel booking platforms/software \-Provide exceptional service to clients via phone, email, and chat; resolve inquiries, issues, and special requests promptly and professionally. \-Ensure all bookings comply with airline, hotel, and regulatory requirements; prepare itineraries, tickets, and travel documents accurately. \-Coordinate with sales, operations, and suppliers to confirm bookings, update availability, and provide management with booking trends and client feedback. **Qualifications:** \-Open to Tagalog speakers \-Minimum 2\-3 years of experience as a reservation agent in travel and tourism \- outbound tour operations. \-Excellent verbal and written communication skills, with the ability to interact professionally with clients and suppliers. \-Proficient in travel booking systems and MS Office.