Representative Customer Services

**Location:** Baskarp **At Sibelco, we advance life through materials.** For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our work powers progress across industries as diverse as glass, ceramics, construction, coatings, polymers, and water purification. Beyond our materials, we’re proud of our commitment to sustainability, innovation, and empowering people from all walks of life to thrive and make a meaningful impact. **Are We the Perfect Match?** At Sibelco, we believe building a successful career is a two\-way journey. We’re looking for individuals who share our values and vision, just as much as you’re seeking a company that aligns with your aspirations. Together, we can shape the future. **Job Description:** **Role Purpose:** Our Customer Service team delivers customer and logistics service to both large industries and individual projects and customers. As one of our Customer Service Representative, you are responsible for order reception and transport booking as well as classic customer service and support. The role involves close collaboration with other functions such as salespeople and production staff to ensure that the chain from order to delivery functions smoothly. You receive customer orders via digital order systems and phone, as well as plan deliveries and book transports. The role includes providing support to customers digitally and over the phone. For exports, you arrange customs documents. The work is carried out at the site in Baskarp and the working hours are 07:30 to 16:00\. The position is a temporary assignment until the end of the year 2026\. **About you:** * Have work experience in logistics and transport planning or in customer service. Education in corresponding subjects is an advantage but not a requirement. * Enjoy a dynamic environment where you work on different tasks simultaneously and where problem\-solving is part of everyday life. * Have good communication skills. * Have good digital skills. * Proficient in Swedish and professional English, both spoken and written. **Employee Type:** Temporary (Fixed Term) **Why Join Us?** Sibelco is more than a workplace—it’s a community that encourages growth, innovation, and collaboration. Here’s what you can look forward to when you join our team: * Meet Our People: Careers * Learn About Our Recruitment Process: Learn More * Discover Our Sustainability Goals: Sibelco priorities We also welcome applications from all backgrounds and are committed to providing reasonable adjustments to support you through the selection process. **How To Apply** Follow us on LinkedIn, Instagram, Twitter/X and Facebook to learn more about life at Sibelco. Submit your application in the **Apply** option. Please note: We do not require agency services as we have a dedicated Global Talent Acquisition Team.