Remote Customer Service Representative

**About VortexWorks** VortexWorks provides customer\-experience and support solutions for nationally recognized brands across multiple industries. We connect motivated professionals with flexible, remote opportunities where performance, professionalism, and communication truly matter. **What You’ll Do** * Handle customer\-service or sales calls (inbound and outbound). * Follow detailed scripts and procedures. * Resolve customer issues using empathy, accuracy, and strong communication. * Meet performance goals for quality, response time, and satisfaction. **What You’ll Need** * Clear English communication (bilingual preferred, additional pay) * 2\-monitor setup, minimum 1080p resolution each * Hard\-wired Ethernet connection * Windows 10 or higher, 8GB\+ RAM, and a USB headset with noise cancellation * Quiet, distraction\-free workspace * Strong work ethic and ability to complete training modules independently **Preferred Background** * 2\+ years of customer\-service, call\-center, or sales experience * Previous remote or performance\-based work experience * Tech\-savvy, reliable, and eager to learn **Please note this is a 1099 contractor position.**