Quality Assurance Engineer

**Job Description – QA Engineer** **Employment Details** **Employment Term: F** ull\-Time (Fixed) **Work Schedule:** 9:00 AM – 5:00 PM US Time (Los Angeles) **Weekends** : Saturday \& Sunday **Work Setup:** Remote **Role Overview** We are looking for a QA Engineer to manually test productivity desktop applications built on .NET across Windows and macOS platforms. You will work closely with product and engineering teams to ensure a high\-quality experience for an AI\-powered desktop product operating in a fast\-paced, product\-driven environment. This role requires strong cross\-platform testing expertise, attention to detail, and the ability to translate product behavior into structured, actionable test cases and bug reports. **Key Responsibilities** * Perform manual functional testing of desktop applications across Windows and macOS * Validate application behavior on Windows 10/11 and macOS (Intel and Apple Silicon/ARM) * Design and author structured test cases from product specifications, UI walkthroughs, and exploratory testing * Maintain test cases in structured formats (CSV/spreadsheets) with clear steps, expected outcomes, and pass/fail criteria * Review and refine AI\-generated test plans by removing redundancies, identifying edge cases, and improving clarity and coverage * Identify, document, and report bugs with precise reproduction steps, severity classification, screenshots, and logs * Test complex desktop UI flows including multi\-window interfaces, drag\-and\-drop, system tray/menu bar interactions, modal dialogs, and installer flows * Validate platform\-specific behaviors including Windows Shell extensions, registry\-related behavior, NSIS installers, macOS app bundles, Info.plist configurations, and file associations * Test integrations with Microsoft 365 applications, including Outlook Classic and modern Outlook * Collaborate with engineering and product teams using Microsoft Teams and GitLab for issue tracking and communication **Must Have Requirements** * 3\+ years of experience in manual functional testing of desktop applications * Hands\-on experience testing on both Windows and macOS environments (not limited to one platform) * Ability to test across Windows 10/11 and macOS (including Intel and Apple Silicon systems) * Strong experience in test case design and documentation from product requirements or exploratory testing * Experience refining and improving test plans, including AI\-generated test cases * Strong bug reporting skills with clear, structured, and reproducible documentation * Familiarity with complex desktop UI patterns and system\-level behaviors * Understanding of platform\-specific components such as Windows Shell, registry, NSIS installers, macOS app bundles, and system integrations * Experience working with Microsoft Teams and Git\-based issue tracking systems * Strong written English communication skills **Good\-To\-Have Requirements** * Experience testing Microsoft Entra ID / OAuth authentication flows * Experience with automation testing i.e. Selenium etc. * Exposure to AI or LLM\-based chat applications * Experience validating installers (NSIS on Windows, .dmg/.app on macOS) * Experience working in fast\-paced startup or product\-driven environments