People Operations Manager

**About The Job** We are seeking an experienced and highly motivated People Operations Manager to join our dynamic HR team for the UKISA region (700 headcount, 17 stores, 3 countries). This role is pivotal in ensuring the smooth and efficient HR operations and contributing to a thriving work environment within Louis Vuitton. The successful candidate will be a hands\-on HR professional with a strong operational background and a keen eye for detail. You will have one direct report. Job responsibilities * Payroll Management + Oversee and manage the end\-to\-end payroll process across our three counties, ensuring accuracy, compliance, and timely execution + Liaise with external payroll providers, internal finance and Retail Performance teams on all Compensation and benefits related topics + Ensure compliance with all relevant tax and employment legislation * HR Controlling, Budgeting \& Reporting + Lead the development and maintaining of HR metrics, dashboards, and reports to provide insights into HR performance and support strategic decision\-making + Supervise FTE and Payroll planning and monitoring of our HR team budget + Lead HR data analysis to identify trends, areas for improvement and opportunities * HRIS Management + Act as a key user and administrator for our HR Information Systems, ensuring data integrity, accuracy, and optimal system utilization + Support HRIS implementations, upgrades, and enhancements + Provide training and support to HR team members, managers and employees on HRIS functionalities * Compensation \& Benefits Management + Support the development, implementation, and administration of competitive compensation and benefits programs + Conduct market benchmarking and analysis to ensure attractiveness of our C\&B offer + Lead annual salary reviews and manage variable pay schemes (bonus and commissions) throughout the year + Manage and update all benefits plans with our external providers * International Mobility \& Visa Management + Manage and coordinate immigration processes, including visa applications, work permits, and other necessary documentation for international transferees and new hires + Act as a key point of contact for employees and external immigration counsel, ensuring compliance with UKISA immigration laws and regulations + Provide guidance and support to employees on relocation * Employee Relations + Follow up and supervise with our legal advisor, complex employee relations issues, including disciplinary actions, grievances, and conflict resolution, ensuring fair and consistent application of policies. + Support investigations and provide recommendations for appropriate actions, coordinate cases with our Health \& Security team Profile * Proven experience of at least 10\-year in a similar Payroll Management, People / HR Operations or C\&B Manager role * Retail / Hospitality or fast\-paced environment background preferred * Proficiency in HR data analysis and reporting, with experience in creating HR dashboards * Hands\-on experience with payroll management from A to Z and HRIS * Strong organizational skills and attention to details * Strong understanding of UKISA employment law and HR best practices * Excellent communication, interpersonal, and negotiation skills * Ability to handle sensitive information with confidentiality and discretion Reference LVM32622