SoTalent

National Account Manager / Customer Development Manager

SoTalent

United Kingdom

Accepting Applications Full-time Hybrid LinkedIn
Posted 1 month, 1 week ago 6 views 0 applications
Job Description

Customer Development Manager

An opportunity is available for a

Customer Development Manager

to manage strategic retail accounts and drive commercial growth across a portfolio of leading consumer brands.

Location: Reading, Berkshire, United Kingdom

Work Arrangement: Hybrid

Key Responsibilities

  • Take full P\&L ownership for a portfolio of strategic brands.
  • Deliver agreed sales, market share, profitability and commercial performance targets.
  • Manage forecasting, budgeting and promotional spend, ensuring accurate demand planning and financial control.
  • Build and maintain strong relationships with key retail customers.
  • Develop and execute commercial strategies aligned with business objectives.
  • Create and manage Joint Business Plans with retail partners to drive mutual growth.
  • Lead retailer projects beyond day-to-day account management.
  • Manage range reviews, category negotiations and commercial discussions across multiple product categories.
  • Collaborate closely with cross-functional teams including Supply Chain, Category Management and Shopper Marketing to maximise business opportunities.

Requirements

Essential

  • Strong commercial acumen with excellent analytical and numerical skills.
  • Experience within the FMCG industry.
  • Previous customer-facing experience managing major retail accounts, particularly Boots or a comparable retailer.
  • Proven ability to identify opportunities to increase sales and commercial performance.
  • Strong relationship management and stakeholder engagement skills.
  • Ability to develop collaborative business strategies that deliver value for both retailer and business.
  • Adaptable with the ability to respond effectively to changing business priorities.

What's on Offer

  • Competitive salary and benefits package.
  • Paid company holidays, volunteer leave, and the option to buy or sell annual leave.
  • Ongoing learning and professional development opportunities.
  • Employee resource groups and an inclusive working environment.

This position is offered on a

hybrid

working basis in

Reading, Berkshire, United Kingdom

.

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