Manager, Process Owner - Accounting Services

**Job Description** **What is the opportunity?** Process Owners – Finance Shared Services (FSS) under the Operations Process Engineering group supports the Finance Operations centre that perform day to day execution of finance related processes such as reconciliations, vendor invoice payments, journal entry postings, finance application and cost allocation services. The objective of the Process Owners team is to reimagine and redesign the work done for FSS, by standardizing, simplifying and automating the processes within the broader team. Success is delivering transformational changes that achieve measurable improvements in both process efficiency, effectiveness and employee satisfaction. The Manager, Process Owner – Accounting Services (AS) is responsible for the design, maintenance and continuous improvement of AS processes, reducing risk and enhancing the overall efficiency and effectiveness. This individual will also optimize and transform operational processes through strategic initiatives with a risk mitigation mindset and will deliver strategic insights to business partners. **What will you do?** * Performs full analysis and execution of process reviews (detailed data\-based analysis, root cause identification, process mapping, controls identification, gap analysis, recommendations, implementation, documentation) to eliminate unnecessary steps and improve overall performance of Accounting Services related processes * Documents business requirements, performs data gathering, develops test cases, and coordinates end\-to\-end rollouts. * Creates End to End Process Maps and provides walk throughs to various stakeholders such as Internal Audit, Risk, Controls and Governance teams * Leads SOP updates and governance efforts to ensure compliance with enterprise procedure review policies. * Reviews Self\-Identified Issues, Audit Notes, Operational Risk Events to bridge process gaps and eliminate risk exposures through strategic solutions * Represents the business in enterprise program workshops, providing inputs and insights * Identifies opportunities for efficiencies, including optimization and transformation through more effective use of enablers/ levers around AI and automation. * Implements automation and technology solutions and/or work with IT partners to streamline processes and eliminate non\-value added activities * Anticipates operational risks and issues and tracks to resolution. * Designs and documents internal controls to mitigate risks identified through process reviews * Promotes innovative or improved methods to achieve targets * Collaborates with business partners, colleagues and stakeholders to strengthen relationships, and implement business solutions and best practices * Continuously seeks opportunities for improvement and innovation * Prioritizes improvement opportunities for greatest impact, based on continuous oversight of quality, escalations, and stakeholder feedback. * Raises, tracks and works to the resolution of issues/conflicts; escalates to others as appropriate. * Assesses ambiguous situations and provides clarity to stakeholders as required. **What do you need to succeed?** **Must Have** * University degree or equivalent experience (Business / Accounting preferred) * 3\+ years experience with E2E process review, process mapping, documentation, and remediation planning * Strong understanding of Accounts Payable/Receivable, Fixed Assets, Journal Postings, and Payment Functions * Project management and planning skills * Strong oral and written communication skills * Strong adaptability and resilience skills in dynamic environments * Strong collaboration and stakeholder management skills * Confidence in decision making and strategic planning * Sense of urgency with ability to handle multiple demands * Strong Excel skills and Powerpoint skills * Critical thinking. * Solid knowledge of implementing Controls and Risk assessment frameworks * Change management minded **Nice to Have** * Experience with Large data * SOX Controls knowledge to meet process requirements. * Operational /process background with exposure to LSS (Lean Six Sigma) or process re\-engineering preferred * Interest in AI solutions applied to process optimization **Job Skills** Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements **Additional Job Details** **Address:** 120 WESTERN PKY:BEDFORD **City:** Bedford **Country:** Canada **Work hours/week:** 37\.5 **Employment Type:** Full time **Platform:** TECHNOLOGY AND OPERATIONS **Job Type:** Regular **Pay Type:** Salaried **Posted Date:** 2026\-04\-28 **Application Deadline:** 2026\-05\-29 **Note** **:** *Applications will be accepted until 11:59 PM on the day prior to the application deadline date above* **Our Employment Opportunities** At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. **Join our Talent Community** Stay in\-the\-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well\-being of our clients and communities at jobs.rbc.com\ RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.