Manager, People & Culture

**About the Role** The **Manager, People \& Culture** acts as a trusted partner to an assigned portfolio, responsible for delivering end\-to\-end human resources support including employee relations, talent acquisition, and employee experience initiatives in a hands\-on, high\-impact environment. At Fitzrovia, we pride ourselves on being an entrepreneurial and innovative organization, which makes this role well suited for a candidate looking to roll up their sleeves, wear multiple hats and contribute to all aspects of real estate investment and development. *As we are a highly collaborative team, the successful candidate will be required to work in\-office full\-time and will visit our Toronto properties frequently (25% of their time).* *This position has been created to support anticipated growth. The salary range for this position is $105,000 – $125,000, based on skills and experience. Our total rewards program recognizes performance, supports well\-being, and encourages growth by offering paid vacation and personal days, comprehensive benefits, wellness and mental health resources, and a generous professional development allowance.* *Fitzrovia uses AI\-enabled tools to assist in screening and assessing applications. Final hiring decisions are made by Fitzrovia’s hiring team.* **Key Responsibilities:** **Employee Relations \& Talent Programs** * Act as the lead People \& Culture partner for an assigned portfolio, building trusted relationships through regular on\-site presence and proactive engagement. * Provide strategic employee relations guidance on matters including promotions, transfers, investigations, performance management, and terminations. * Ensure compliance with employment legislation and organizational standards by developing and interpreting People \& Culture policies and advising leaders on best practices to mitigate risk and drive consistency. * Lead and coordinate employee terminations and exit processes, ensuring compliant, well\-documented, and thoughtful communication. * Manage leaves of absence and workplace accommodations, including return\-to\-work planning, ensuring compliance and a supportive employee experience. * Lead engagement survey analysis and portfolio\-level action planning, identifying trends and driving measurable improvements. * Design and deliver training initiatives to strengthen leadership capability, compliance, and employee experience. * Lead the development, implementation, and continuous improvement of People \& Culture programs in collaboration with cross\-functional partners to drive engagement and business impact. * Co\-Chair at least one Fitzrovia committee (e.g., Health \& Safety, DEI, Wellness), leading initiatives that support employee experience and organizational priorities. **Recruitment \& Onboarding** * Lead full\-cycle recruitment for assigned roles within the portfolio, partnering closely with hiring leaders to define workforce needs and hiring strategies. * Prepare and present employment offers, including drafting offer letters and coordinating pre\-employment requirements. * Manage candidate communication to ensure a positive experience throughout the recruitment process. * In collaboration with other members of the People \& Culture, Information Technology and Corporate Operations teams, execute a seamless onboarding experience that sets new hires up for early success. * Deliver New Hire Orientation to new hires on a rotational basis (typically 1\-2 times per month). * Monitor and track recruitment, onboarding and offboarding feedback trends and recommend improvements to enhance retention and engagement. **Performance Management** * Support Fitzrovia’s Performance Management program, including 90\-day reviews, mid\-year reviews, career conversations, year\-end performance reviews, and 360 reviews. * Partner with managers on performance management initiatives, including feedback conversations and performance improvement plans. * Support succession planning and career development initiatives for high\-performing and high\-potential team members. **Team Leadership** * May provide oversight, coaching and mentorship to one or more team members. * Act as a brand ambassador for Fitzrovia by being a positive influence and presence in all interactions with colleagues, candidates and industry stakeholders. **Qualifications and Experiences:** * Bachelors degree in Business, Organizational Development, Human Resources or related field is required. * Minimum 5 years experience working in an HR and recruitment capacity. * Minimum 1\-2 years experience in a management capacity. * Previous real estate, construction, property management and/or business partner experience an asset. * CHRP or CHRL an asset. * Experience with LinkedIn Recruiter, ADP, and Lattice considered an asset. * Strong working knowledge of provincial employment and labour legislation. * Proven experience / ability to interview and select candidates for a variety of positions. * Strong interpersonal capabilities with a track record of working collaboratively with others to deliver results. * Strong written and verbal communication skills, able to communicate complex information in an easy\-to\-understand manner to all levels of leadership. * Strong organization, prioritization and work management skills. * Ability to work in a challenging, fast\-paced and multi\-tasked environment. * Ability to work in a highly confidential environment. * Ability to travel to various properties within the Toronto portfolio on a weekly basis. **Why Fitzrovia:** Fitzrovia is a vertically integrated development and asset manager focused on Class\-A and vintage\-style apartment buildings across the Greater Toronto Area (GTA) and Montreal. Fitzrovia provides best\-in\-class development, construction, property and asset management with a focus on design, active lifestyle management and exceptional customer service. Fitzrovia partners with public institutions, pension funds and high net worth investors who have a bias towards long\-term cash flow generating assets. The company is the largest developer of purpose\-built rental apartments in Canada with over $11 billion of assets under management. We focus on our people and our culture, and offer a competitive salary, benefits, and career development opportunities. Fitzrovia’s commitment to hospitality is at the core of our DNA. To learn more about Fitzrovia, our people and our properties, visit www.fitzrovia.ca. *Fitzrovia is an equal opportunity employer and is committed to creating an inclusive environment for all our employees. If you require reasonable accommodation during the recruitment process, please reach us at careers@fitzrovia.ca.*